Overview
Sapphire Rehabilitation and Care Center, located in Columbus, Ohio, offers a range of services including rehabilitation, assisted living, and memory care. The facility aims to provide a supportive environment for its residents, although experiences reported by families vary significantly.
Services & Support
Sapphire Rehabilitation and Care Center provides a continuum of care that includes short-term rehabilitation, assisted living, and memory care. The facility also offers various activities to keep residents engaged, although some reviews suggest that the activities may be limited in variety and quality.
Care Approach & Staff
The staff at Sapphire Rehabilitation and Care Center is noted for their kindness and compassion, with many families expressing gratitude for the care provided to their loved ones. However, some reviews highlight issues with staff behavior, including reports of rudeness and a lack of responsiveness to residents’ needs. There are concerns about the high turnover rate of staff, which may impact the quality of care.
Who They Serve
The facility serves a diverse population, including individuals requiring rehabilitation and those needing long-term care. Families have reported mixed experiences regarding the level of attention and care provided, with some praising the staff while others express significant dissatisfaction.
Living Options & Amenities
The facility is described as clean and welcoming, but some reviews indicate that the physical environment may be in need of updates and repairs. Issues such as water damage and inadequate facilities for wheelchair access have been mentioned, raising concerns about the overall living conditions for residents.
Dining & Activities
While some families have appreciated the quality of food and the variety of activities offered, others have criticized the dining experience and the limited options for engagement. Reports of unappetizing meals and insufficient activity planning have been noted, suggesting that improvements could be made in this area.
Room for Improvement
Several reviews indicate that the facility has significant areas that require attention. Concerns about cleanliness, staff responsiveness, and the overall environment have been prevalent. Families have reported issues with lost belongings, inadequate care during critical times, and a lack of proper communication from the staff.
Summary
Sapphire Rehabilitation and Care Center presents a mixed picture based on family experiences. While some families appreciate the compassionate care provided by staff, others express serious concerns regarding the facility’s management, cleanliness, and overall care quality. Prospective residents and their families may want to consider these factors carefully when evaluating this center for their loved ones.
