Overview
Zusman Hospice – Wexner Heritage Village, located in Columbus, Ohio, provides compassionate individualized end-of-life care that focuses on pain management and comfort. Their mission is to support not only the patient but also the caregivers, ensuring that families can focus on being together during difficult times.
Services & Support
Zusman Hospice offers a range of services designed to support families and patients during the end-of-life journey. Their interdisciplinary team includes a medical director, registered nurses, social workers, and volunteers who work together to provide exceptional care. The hospice emphasizes not just physical comfort but also emotional and spiritual support, helping families navigate the complexities of end-of-life care.
Care Approach & Staff
The care approach at Zusman Hospice is characterized by compassion and professionalism. Families have noted the team’s unwavering support and dedication, describing staff members as a “beacon of care and compassion.” Reviewers frequently highlight the positive demeanor of the staff, even during challenging situations, which fosters a comforting environment for both patients and their families.
Who They Serve
Zusman Hospice serves individuals in need of end-of-life care, including those in assisted living and memory care facilities. Their services are designed to accommodate the unique needs of every patient, allowing them to achieve personal goals and wishes during their final days.
Location & Access
Situated in Columbus, Ohio, Zusman Hospice is accessible to families in the surrounding areas. Their commitment to community outreach and partnerships with local assisted living facilities enhances their ability to provide timely and effective care.
What Families Say
Families consistently express gratitude for the care provided by Zusman Hospice. Many reviews emphasize the team’s compassionate nature and their ability to communicate effectively with both patients and family members. One family noted that the staff created a “circle of love” around their loved one, highlighting the genuine warmth and commitment of the care team.
Room for Improvement
While many families praise the care received, there are some concerns regarding communication and accuracy in reporting. One family reported a negative experience related to the discharge process, indicating that there may be areas for improvement in how information is conveyed to families.
Summary
Zusman Hospice – Wexner Heritage Village stands out for its compassionate approach to end-of-life care in Columbus, Ohio. With a dedicated team focused on supporting both patients and their families, they strive to make the end-of-life journey meaningful. While the majority of feedback is overwhelmingly positive, attention to communication practices could enhance the overall experience for families navigating this difficult time.
