Overview
Village Caregiving, located in Columbus, Ohio, is a privately held, non-medical home health care agency that emphasizes compassionate and personalized care for its clients. The agency is bonded and insured, and it prides itself on treating clients like family. Many families choose Village Caregiving based on positive word-of-mouth referrals, reflecting the trust they have in the services provided.
Services & Support
Village Caregiving offers a range of home care services tailored to meet the unique needs of each client. The agency focuses on developing personalized care plans through initial assessments and discussions with clients and their families. This customized approach aims to maximize the independence of elderly clients, whether they require specialized care for conditions like dementia or assistance with mobility.
Care Approach & Staff
The caregivers at Village Caregiving are frequently described as kind, compassionate, and respectful. They undergo rigorous background checks and receive professional training to ensure they meet high standards of care. The management team is noted for being supportive and responsive, contributing to a positive work environment for caregivers. This supportive atmosphere often results in caregivers feeling valued and appreciated, which in turn reflects in the quality of care provided to clients.
Who They Serve
Village Caregiving serves a diverse clientele, including elderly individuals who may require assistance with daily living activities. Families have expressed satisfaction with the care provided to their loved ones, particularly highlighting the attentive and respectful nature of the staff.
What Families Say
Families have shared overwhelmingly positive experiences with Village Caregiving. Many reviews commend the professionalism and compassion exhibited by caregivers. One family noted that their grandmother received excellent care, with staff keeping them informed about any changes in her mood. Clients often feel reassured knowing their loved ones are in good hands, and the agency is frequently recommended by those who have utilized their services.
Room for Improvement
While many families report positive experiences, there are some concerns regarding punctuality and consistency in service delivery. A few reviews indicated issues with caregivers being late or not meeting expectations, suggesting that there may be room for improvement in these areas.
Summary
Overall, Village Caregiving in Columbus, Ohio, is recognized for its compassionate approach to home care, with a strong emphasis on personalized service and caregiver support. While the majority of feedback from families is positive, addressing concerns about punctuality could enhance the overall experience for clients and their families.
