Overview
SUNRISE FAMILY HOMECARE HEALTHCARE SERVICES, located in Columbus, Ohio, provides home health care services aimed at assisting elderly and disabled individuals in maintaining their independence at home. The agency is noted for its commitment to creating a supportive environment for clients and their families.
Services & Support
The agency offers a range of home health care services tailored to meet the needs of clients. Families have reported that the staff is dedicated to ensuring consistency in care, which is crucial for monitoring clients’ health and well-being. The nurses and aides at Sunrise are described as treating clients like family, contributing to a warm and welcoming atmosphere.
Care Approach & Staff
Sunrise Family Homecare emphasizes a collaborative approach between clients and staff. Many reviews highlight the positive relationships formed between aides and clients, suggesting that this consistency helps in identifying any behavioral changes that may indicate health issues. However, there are mixed reviews regarding staff management and operational reliability.
Who They Serve
The agency primarily serves elderly and disabled individuals who require assistance to live independently at home. Families appreciate the agency’s focus on maintaining the quality of life for their loved ones.
Room for Improvement
Some reviews express concerns about the reliability of the agency, particularly regarding staffing and communication. Instances were noted where clients were not informed about aide cancellations or replacements. Additionally, there are reports of issues related to employee pay and management practices, suggesting a need for improvement in these areas.
What Families Say
Feedback from families is varied. While many commend the caring nature of the staff and the agency’s ability to start services promptly, others have raised serious concerns about reliability and management issues. Positive comments often highlight the supportive environment and the dedication of the staff, while negative experiences point to operational challenges that have affected both clients and employees.
Summary
In summary, SUNRISE FAMILY HOMECARE HEALTHCARE SERVICES in Columbus, Ohio, provides essential home health care services with a focus on creating a family-like environment for clients. While many families appreciate the dedication and care of the staff, there are notable concerns regarding the agency’s reliability and management practices that potential clients may want to consider.
