Overview
Sheltered Home Health Services, LLC, located in Columbus, Ohio, is a home health agency offering skilled nursing, home health aide, and therapy services directly in clients’ homes. The agency has garnered positive feedback for its commitment to patient care and the compassionate approach of its staff.
Services & Support
Sheltered Home Health Services provides a range of services including skilled nursing, home health aide support, and therapy services. Families have reported that the caregivers and nurses are not only professional but also exhibit genuine empathy and kindness towards their loved ones. This focus on quality care has made a significant difference for many clients, particularly those requiring a higher level of assistance.
Care Approach & Staff
The agency is frequently praised for its compassionate and professional staff. Clients have described their caregivers as hardworking, trustworthy, and conscientious individuals who prioritize dignity and respect in their care. Families have expressed appreciation for the consistent quality of care, noting that they felt supported and informed throughout their loved ones’ care journey.
Who They Serve
Sheltered Home Health Services primarily serves individuals in need of home health care, including the elderly and those requiring specialized assistance. Families have shared positive experiences regarding the care provided to their loved ones, emphasizing the agency’s ability to foster a comforting and supportive environment.
Scheduling & Availability
Clients have noted the agency’s responsiveness in urgent situations. For instance, one family highlighted that they received immediate assistance within 25 hours of their request, underscoring the agency’s commitment to addressing urgent needs effectively.
What Families Say
Reviews from families reveal a high level of satisfaction with the services provided by Sheltered Home Health Services. Many have expressed gratitude for the compassionate care their loved ones received, with one family highlighting the agency’s role as a true partner in their mother’s care. However, there have been concerns regarding staffing levels, with some families noting instances of aides leaving unexpectedly.
Room for Improvement
While many families have had positive experiences, there were mentions of staffing challenges, with reports of aides leaving the agency. This has raised concerns about the availability of dependable staff to meet the ongoing needs of clients.
Summary
Sheltered Home Health Services, LLC in Columbus, Ohio, is recognized for its compassionate care and professional staff. The agency provides a range of home health services, catering primarily to the elderly and those requiring special assistance. Families appreciate the agency’s responsiveness and dedication to patient care, although there are some concerns regarding staffing consistency. Overall, Sheltered Home Health Services is recommended by families seeking reliable home health care for their loved ones.
