Overview
Independent Home Care Inc, located in Columbus, Ohio, is a home health care provider that offers a range of services including home health aide, nursing, and therapy services. The company has been noted for its compassionate staff and effective communication.
Services & Support
The services provided by Independent Home Care Inc include home health aide support, nursing care, and various therapy services. Clients have reported positive experiences with the therapy staff, highlighting their professionalism and caring approach.
Care Approach & Staff
Families have described the staff at Independent Home Care Inc as caring and patient. Many clients have expressed appreciation for the positive energy and communication skills of the caregivers. The nursing staff, however, has received mixed feedback, with some clients noting issues with dependability and communication regarding arrival times. Despite this, many have also praised individual nurses for their attentiveness and care.
Who They Serve
Independent Home Care Inc serves a variety of clients in need of home health care services, including those transitioning from nursing homes and individuals requiring ongoing support at home.
What Families Say
Reviews from families indicate a generally positive experience with the staff, particularly in terms of therapy services. However, there are concerns regarding the reliability of nursing staff, with some clients mentioning difficulties in scheduling and communication. One client noted a significant improvement after a change in nursing personnel, which positively impacted their overall experience.
Room for Improvement
Several reviews highlighted issues with the nursing staff’s dependability and communication. Clients reported challenges in receiving timely updates and having a consistent schedule for visits. Addressing these concerns could enhance the overall client experience.
Summary
Independent Home Care Inc offers a range of home health care services in Columbus, Ohio, with a focus on compassionate care and effective communication. While many clients have had positive experiences with the therapy and home health aide staff, there have been noted concerns regarding the reliability of nursing services. Overall, families appreciate the caring approach of the staff and the support provided, making it a recommended option for home health care needs.
