Overview
Always There Home Care, located in Columbus, Ohio, provides dedicated home care services primarily for seniors. Established in 2004, the company emphasizes the importance of allowing loved ones to remain in the comfort of their own homes while receiving personalized care. Families have consistently expressed gratitude for the support and compassion provided by the caregivers and management team.
Services & Support
Always There Home Care offers a range of services tailored to meet the needs of seniors, including 24-hour care, assistance for individuals with Alzheimer’s Disease, and support during transitions to assisted living facilities. Their caregivers are trained to handle various situations, ensuring that clients receive not only physical assistance but also emotional support. Families have noted the importance of having caregivers who understand their loved ones’ backgrounds and interests, which helps in creating a more engaging and comforting environment.
Care Approach & Staff
The team at Always There Home Care is described as professional, caring, and attentive to the needs of their clients. Families have highlighted the exceptional skills of the caregivers, who often become an integral part of the family unit. The company prides itself on its commitment to integrity and high standards of care, with many families expressing appreciation for the genuine relationships formed between caregivers and clients.
Who They Serve
Always There Home Care primarily serves seniors, including those with Alzheimer’s and other forms of dementia. The company has extensive experience caring for elderly family members, often providing support during challenging times. Families have shared their positive experiences regarding the care provided to their grandmothers and parents, emphasizing the importance of compassionate and reliable assistance.
What Families Say
Reviews from families highlight the outstanding service provided by Always There Home Care. Many have praised the quick response times, especially during emergencies, and the ability of the caregivers to handle difficult situations with ease. Families often express their gratitude for the peace of mind that comes from knowing their loved ones are in capable hands. One family noted that the caregivers helped calm an agitated client, allowing them to rest assured that their needs were being met.
Room for Improvement
Some families have reported challenges with communication and scheduling, mentioning that staff changes occurred frequently and that invoicing was sometimes slow. Additionally, there were instances where potential clients experienced delays in response times, which could be improved for better customer service.
Summary
Always There Home Care in Columbus, Ohio, is a well-regarded provider of home health care services, particularly for seniors and those with Alzheimer’s. With a focus on personalized care and strong caregiver-client relationships, families have shared overwhelmingly positive experiences. While there are some areas for improvement regarding communication and consistency, the overall sentiment reflects a commitment to high-quality care and support for families during difficult times.
