Overview
Aaran Home Health Service, LLC, located in Columbus, Ohio, provides home health care services to clients in need. The agency has received mixed feedback from clients and staff, highlighting both positive experiences with the office staff and concerns regarding service delivery.
Services & Support
Aaran Home Health Service offers a range of home health care services, including assistance from aides and nursing staff. Some clients have reported that the aides are reliable and attentive, often checking in with families and helping to schedule medical appointments. However, there have also been significant concerns raised about the consistency and reliability of the services, particularly regarding staff attendance and communication.
Care Approach & Staff
Clients have noted that the office staff, including those involved in scheduling and client relations, are dedicated and understanding. They are often described as going above and beyond to accommodate both clients and aides. However, some reviews indicate a lack of effective communication and follow-through, particularly when issues arise with staffing.
Who They Serve
Aaran Home Health Service serves a variety of clients, including those needing regular assistance with daily activities and medical care. Feedback suggests that while some clients have had positive experiences, others have faced challenges with service delivery and staff reliability.
Room for Improvement
Several reviews highlight concerns regarding the organization’s communication and the reliability of the care provided. Issues such as aides not showing up as scheduled and a lack of an effective on-call system have been reported. Additionally, some clients expressed dissatisfaction with the agency’s response to complaints and the overall management of care.
What Families Say
Feedback from families is varied. Some clients praise the office staff for their attentiveness and support, noting that they feel valued and well cared for. Conversely, others have shared negative experiences related to missed appointments and inadequate communication, leading to frustration and concern about the quality of care received.
Summary
Aaran Home Health Service, LLC in Columbus, Ohio, presents a mixed picture of home health care. While the dedication of office staff is frequently acknowledged, there are significant concerns about service reliability and communication. Families considering this provider may want to weigh the positive aspects against the reported challenges in care delivery.
