Overview
The Ashford on Broad, located in Columbus, Ohio, is a vibrant independent and assisted living community designed to provide a balance between quality care and affordability. The community aims to enhance the day-to-day lives of its residents through personalized care and meaningful services. It is situated in a culturally rich area, offering residents access to a variety of activities and amenities.
Services & Support
The Ashford on Broad offers a range of services, including independent living, assisted living, and memory care. Residents can enjoy chef-prepared meals and engaging activities, all included in the all-inclusive pricing model. The community emphasizes personalized care, ensuring that residents receive the support they need to thrive.
Care Approach & Staff
The leadership team at The Ashford on Broad has been noted for their dedication to improving resident care and the overall community atmosphere. Residents and families have expressed appreciation for the caring and helpful nature of the staff, although there have been some concerns regarding staff turnover and responsiveness. Overall, the team is described as warm and welcoming, contributing to a positive living experience for residents.
Who They Serve
The Ashford on Broad serves seniors looking for both independent and assisted living options. It caters to residents with varying needs, including those requiring memory care. Families seeking a supportive environment for their loved ones may find this community appealing due to its focus on individual care and engagement.
Living Options & Amenities
The community offers a variety of living options, including apartments that residents can personalize with their belongings. Amenities include lush gardens and common areas for social activities, fostering a sense of community among residents. Activities such as bingo, crafts, and outings are regularly organized, ensuring that residents have opportunities to stay active and engaged.
What Families Say
Feedback from families is mixed. Many appreciate the friendly staff and the welcoming atmosphere, noting that their loved ones feel at home. However, some families have raised concerns about cleanliness and staff responsiveness. Positive comments highlight the community’s efforts to provide a caring environment, while negative reviews point to issues with management and staff attitudes.
Room for Improvement
Several reviews indicate areas for improvement, particularly concerning staff turnover and the responsiveness of the care team. Some families have reported issues with cleanliness and the management of resident needs. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
The Ashford on Broad presents a supportive environment for seniors in Columbus, Ohio, with a focus on community and personalized care. While many residents and families appreciate the caring staff and engaging activities, there are noted challenges related to staff turnover and management responsiveness. Families considering this community should weigh both the positive aspects and areas for improvement when making their decision.
