Overview
Riverview – An Optalis Health & Rehabilitation Center, located in Columbus, Ohio, is dedicated to providing a range of care services including post-hospital rehabilitation, skilled nursing, assisted living, and hospice care. The facility strives to create a welcoming care community rather than a traditional nursing home, focusing on the individual needs of each resident.
Services & Support
Riverview offers a comprehensive suite of services designed to support residents through various health challenges. These include inpatient and outpatient rehabilitation, skilled nursing care, and respite care. The rehabilitation services encompass physical, occupational, and speech therapy, tailored to help residents recover and regain independence following hospitalization or surgery.
Care Approach & Staff
The staff at Riverview is noted for their professionalism and friendliness. Many reviews highlight the dedication of the nursing staff and aides, who are described as going above and beyond in their care. Specific staff members have been recognized for their empathy and helpfulness, creating a supportive environment for residents. The therapy team also receives high praise for their effectiveness in aiding recovery.
Who They Serve
Riverview serves a diverse population, including those in need of short-term rehabilitation after surgery or hospitalization, as well as residents requiring long-term care. The facility is particularly noted for its commitment to veterans, being a contracted preferred provider, which ensures timely and high-quality care.
Living Options & Amenities
The center features private and semi-private rooms equipped with basic amenities such as half baths, cable services, and Wi-Fi. Residents can expect a comfortable living environment conducive to recovery and well-being. The dining options are generally well-received, with many residents noting the quality of the food during their stay.
What Families Say
Families have expressed satisfaction with the care provided at Riverview, often highlighting the kindness and attentiveness of the staff. Many reviews reflect positive experiences with the therapy services, which have significantly contributed to residents’ recovery journeys. However, some feedback indicates concerns regarding staffing levels and cleanliness, suggesting areas for potential improvement.
Room for Improvement
While many reviews praise the staff and care provided, there are mentions of understaffing and cleanliness issues that have impacted residents’ experiences. Some families have noted that the facility could benefit from additional resources to enhance overall care and support.
Summary
Overall, Riverview – An Optalis Health & Rehabilitation Center is recognized for its commitment to quality care and rehabilitation services in Columbus, Ohio. With a focus on individual needs and a supportive community environment, it is a viable option for families seeking care for their loved ones, although considerations regarding staffing and cleanliness should be noted.
