Overview
Alpine House of Columbus, located in Columbus, Ohio, is an assisted living facility that offers a range of services for elderly and disabled adults. The facility has undergone changes in management, which some residents feel have positively impacted their experience, leading to improvements in resident satisfaction and staff collaboration.
Services & Support
Alpine House provides various services, including assisted living and memory care. Residents have access to transportation services, which are essential for medical appointments and outings. However, there have been concerns regarding the level of support provided during these outings, with reports of residents being dropped off without adequate assistance.
Care Approach & Staff
The staff at Alpine House has received mixed reviews. Some residents appreciate the compassionate care provided by caregivers, noting that they feel like family. However, there are serious concerns regarding the management’s responsiveness to issues, particularly in relation to resident care and medication management. Instances of residents experiencing neglect have been reported, which raises questions about the overall care approach.
Who They Serve
The facility serves elderly and disabled adults, including those with mobility challenges and memory-related conditions. While some residents express satisfaction with their living arrangements, others have reported significant issues that affect their quality of life.
Levels of Care
Alpine House offers assisted living and memory care, aiming to promote independence among residents. However, the effectiveness of care delivery has been called into question by former residents who experienced medication mismanagement and inadequate personal care.
Living Options & Amenities
Residents at Alpine House have individual rooms, which some describe as spacious. The facility provides a variety of amenities, including 24-hour access to beverages and designated smoking areas. Positive feedback highlights the cleanliness and maintenance of the facility, although there have been reports of pest issues that have affected residents’ living conditions.
Dining & Activities
Dining experiences at Alpine House have received criticism, with reports of food quality being poor and unappetizing. While some residents appreciate the homemade meals, others have found the food to be inadequate, leading them to seek meals from outside the facility.
Room for Improvement
Several reviews indicate that Alpine House has significant areas that require improvement, particularly in management responsiveness and the quality of care provided to residents. Concerns about pest control, medication management, and overall resident satisfaction suggest a need for ongoing evaluation and enhancement of services.
Summary
Alpine House of Columbus has a mixed reputation among residents and their families. While some individuals report positive experiences and improvements under new management, there are serious concerns regarding care quality, management responsiveness, and dining options. Families considering this facility should conduct thorough research and may want to visit to assess the environment and care provided.
