Overview
I Care Healthcare LLC, located in Cleveland Heights, Ohio, is a Medicaid-certified home healthcare company that offers in-home specialized support services. The agency aims to provide an affordable alternative to traditional nursing homes and assisted living facilities, focusing on individuals with physical, mental, and developmental disabilities. Their mission is to enhance the quality of life for their clients by enabling them to age in place while remaining connected to their families and communities.
Services & Support
I Care Healthcare provides a range of services designed to support individuals in their homes. Their offerings include home health aide support, caregiver services, and nursing care. The agency emphasizes personalized care plans tailored to meet the unique needs of each client, ensuring that they receive the appropriate level of care and attention.
Care Approach & Staff
The caregivers at I Care Healthcare are noted for their expertise and compassion. The agency provides comprehensive training to its staff, equipping them with the necessary skills to execute individualized care plans effectively. Many families have expressed appreciation for the dedication and professionalism of the caregivers, highlighting their commitment to delivering high-quality care.
Who They Serve
I Care Healthcare serves individuals with various physical, mental, and developmental disabilities. Their focus on providing care in a home setting allows clients to maintain their independence while receiving the support they need. Families have reported positive experiences with the care provided, particularly in how it enhances the lives of their loved ones.
What Families Say
Feedback from families indicates a mixed experience with I Care Healthcare. Many reviews praise the agency for its exceptional service, knowledgeable staff, and the engaging environment created during CPR training courses. However, some families have expressed concerns about communication and professionalism, particularly regarding administrative aspects. Overall, while many appreciate the care provided, there are noted areas for improvement in organizational communication.
Room for Improvement
Some families have reported challenges with the professionalism and organization of the agency. Specific concerns include communication issues with management and inconsistencies in service delivery. These themes suggest a need for improved administrative practices to enhance the overall client experience.
Summary
I Care Healthcare LLC offers a range of in-home healthcare services in Cleveland Heights, Ohio, with a focus on supporting individuals with disabilities. The agency is committed to providing personalized care through a dedicated staff of trained caregivers. While many families have shared positive experiences regarding the quality of care, there are also concerns about communication and professionalism that the agency may need to address to improve overall satisfaction.
