Overview
Horizon Health Services, LLC, located in Cleveland Heights, Ohio, has been providing personalized care for seniors and disabled individuals since 2005. The organization aims to help families and their loved ones maintain a healthy balance in life through tailored care solutions. Their commitment to clear communication ensures that each client’s unique needs are addressed, allowing for a more effective caregiving experience.
Services & Support
Horizon Health Services offers a variety of home health care services designed to support daily living activities. Their professional caregivers provide personal services, including assistance with homemaking tasks and skilled nursing care. The team comprises registered nurses (RNs), licensed practical nurses (LPNs), certified nursing assistants (CNAs), and state-tested nursing assistants (STNAs), all dedicated to delivering safe and reliable care in the comfort of clients’ homes.
Care Approach & Staff
The staff at Horizon Health Services is described as friendly and committed to providing quality care. They emphasize the importance of understanding each client’s individual needs and strive to create a supportive environment. The organization is available 24 hours a day, seven days a week, ensuring that families can reach out for assistance whenever necessary.
What Families Say
Feedback from families has been mixed. Some clients have praised the friendly staff and the quality of service, expressing satisfaction with the care provided to their loved ones. However, there are also concerns regarding reliability, with some reviews indicating issues with aide dependability and business practices. This highlights the variability in experiences among families using their services.
Room for Improvement
Several reviews suggest that there are areas for improvement, particularly related to the reliability of aides and overall business practices. These concerns may be important for families to consider when evaluating their options for home health care.
Summary
Horizon Health Services, LLC provides a range of home health care services in Cleveland Heights, Ohio, focusing on personalized care for seniors and disabled individuals. While many families appreciate the friendly staff and the care provided, some have raised concerns about the reliability of services. Overall, the organization aims to meet the unique needs of each client, though potential clients may want to weigh both positive and negative feedback when making their decision.
