Overview
A-1 Nursing Care of Cleveland Inc, located in Cleveland Heights, Ohio, is a Medicare and Medicaid Certified agency that provides home health care services.
Services & Support
The agency offers a range of home health care services, focusing on individuals who are dually eligible for Medicaid and Medicare. However, specific details about the types of services provided are not extensively covered in the available information.
Care Approach & Staff
While the agency claims to focus on coordinated care, reviews indicate significant concerns regarding the professionalism and management within the organization. Feedback suggests that the staff may not consistently meet expected standards of care.
Who They Serve
The agency primarily serves individuals eligible for Medicare and Medicaid, though concerns have been raised about the quality of care provided to elderly clients.
Room for Improvement
Multiple reviews highlight serious cleanliness issues, specifically the presence of bed bugs and other pests within the facility. This has raised alarms about the overall health standards maintained at the agency. Additionally, some feedback points to unprofessional behavior from staff, including rudeness and harassment towards individuals documenting their experiences.
Summary
A-1 Nursing Care of Cleveland Inc offers home health care services in Cleveland Heights, Ohio, but faces significant criticism regarding its cleanliness and staff professionalism. Families considering this agency may want to weigh the reported concerns against their specific needs.
