Overview
Kirby Manor, located in Cleveland, Ohio, is a senior living facility that has faced significant challenges in recent years. The property has undergone management changes, with new staff trying to address longstanding issues. While some residents have noted improvements, concerns about maintenance, cleanliness, and pest control remain prevalent.
Services & Support
Residents of Kirby Manor have access to various services aimed at supporting their daily needs. However, the quality of these services has come under scrutiny, particularly regarding management responsiveness and the effectiveness of maintenance efforts. While some social activities have resumed, many residents desire more frequent and varied opportunities for engagement.
Care Approach & Staff
The care approach at Kirby Manor has been impacted by management changes, which have introduced new staff members attempting to restore order and improve conditions. Despite these efforts, feedback indicates that some staff interactions have not met residents’ expectations, with reports of rudeness and unprofessional behavior.
Who They Serve
Kirby Manor primarily serves low-income seniors in the Cleveland area. The facility aims to provide affordable housing options, but residents have expressed concerns about the overall living conditions and the management’s ability to meet their needs effectively.
Levels of Care
The facility offers independent living options for seniors, though the level of care provided has been questioned. Issues such as pest infestations and maintenance delays have led some residents to consider alternative living arrangements.
Living Options & Amenities
Residents have noted that while the apartments at Kirby Manor can be appealing, there are significant concerns regarding cleanliness and maintenance. Reports of pest infestations, particularly bedbugs, have raised alarms about the living conditions. Additionally, the facility’s amenities and common areas have been described as needing improvement.
Dining & Activities
While there are some social activities available at Kirby Manor, residents have expressed a desire for more frequent and diverse options. Past activities included trips and game nights, but many feel that the current offerings do not meet their social needs.
Room for Improvement
Feedback from residents indicates several areas for improvement at Kirby Manor, particularly regarding management practices, maintenance responsiveness, and pest control measures. Many residents hope for a more engaged management team that prioritizes the well-being of the seniors living there.
Summary
Kirby Manor in Cleveland, Ohio, is a senior living facility striving to improve under new management. While there are signs of progress, residents continue to voice concerns about maintenance, cleanliness, and the overall living environment. Families considering Kirby Manor should weigh these factors carefully against their needs and expectations for senior living.
