Overview
Rocky River Gardens Rehabilitation & Nursing Center, located in Cleveland, Ohio, is a Garden Healthcare facility that offers both long-term care and short-term rehabilitation services. The center aims to provide a nurturing environment that fosters healing and strengthens residents’ independence through personalized care plans.
Services & Support
The facility provides a range of services, including physical therapy and rehabilitation, designed to help residents regain their independence and achieve their personal therapy goals. Reviews highlight the dedication of the therapy team, with many residents noting their positive experiences with physical and occupational therapists.
Care Approach & Staff
The clinical team at Rocky River Gardens focuses on individual needs, creating tailored plans of care for each resident. While some reviews commend the nursing staff and aides for their support and friendliness, there are significant concerns regarding staffing levels and overall cleanliness.
Who They Serve
Rocky River Gardens caters to individuals requiring rehabilitation after surgery or illness, as well as those needing long-term care. The facility is noted for its ability to help residents regain mobility and perform daily activities following physical setbacks.
Room for Improvement
Several reviews express serious concerns about the facility’s cleanliness, specifically citing issues with bed bugs and overall maintenance. Reports of infestations and inadequate care for residents’ personal hygiene have raised alarms among families. The physical condition of the building, including peeling wallpaper and malfunctioning fixtures, has also been criticized.
Dining & Activities
While some residents have appreciated the care they received, there are complaints regarding the quality of food and the availability of snacks and beverages. Improvements in dining options could enhance the overall experience for residents.
Summary
Rocky River Gardens Rehabilitation & Nursing Center offers vital rehabilitation services in a supportive environment, with a commendable therapy team. However, families should be aware of significant concerns regarding cleanliness and maintenance that have been raised by multiple reviewers. It is advisable for potential residents and their families to thoroughly investigate and consider these factors when evaluating care options.
