Overview
ProMedica Skilled Nursing And Rehabilitation At MetroHealth, located in Cleveland, Ohio, offers clinical expertise and rehabilitation services tailored to meet the needs of patients requiring hospital-level care. The facility aims to support patients in their recovery so they can return home.
Services & Support
ProMedica provides a range of services including skilled nursing and rehabilitation. The facility emphasizes a commitment to both clinical care and social support, with staff available to assist patients through their recovery process. Social worker support is also offered to help navigate the complexities of care and discharge planning.
Care Approach & Staff
The care approach at ProMedica is designed to be patient-focused, with an emphasis on kindness and respect. While many reviews highlight the positive interactions with certain staff members, there are also concerns regarding communication and responsiveness from some team members. Instances of understaffing have been reported, which may impact the quality of care and the timeliness of assistance.
Who They Serve
ProMedica serves patients with various needs, particularly those requiring rehabilitation after hospitalization. The facility caters to individuals who may need ongoing support and care as they transition back to their homes.
Dining & Activities
While specific details about dining and activities were not extensively covered in the reviews, the facility aims to provide a supportive environment that includes engaging activities for residents, contributing to their overall well-being during their stay.
Room for Improvement
Several reviews indicate areas for improvement, particularly related to staffing levels and communication. Some families have expressed concerns about the responsiveness of the nursing staff and the overall management of care. Addressing these issues may enhance the experience for future residents and their families.
Summary
ProMedica Skilled Nursing And Rehabilitation At MetroHealth offers essential nursing and rehabilitation services in Cleveland, Ohio. While the facility has received praise for the care provided by certain staff members, feedback also suggests a need for improvements in communication and staffing to ensure all patients receive timely and effective care. Families considering this facility may want to weigh these factors based on their specific needs.
