Overview
Eliza Jennings Health Campus, located in Cleveland, Ohio, is a not-for-profit organization dedicated to providing comprehensive care and services to older adults. With over 137 years of experience, Eliza Jennings offers a supportive environment where residents can thrive. The facility encompasses a range of services, including independent living, assisted living, skilled nursing, rehabilitation, hospice, and adult day care.
Services & Support
Eliza Jennings Health Campus provides a full spectrum of services tailored to meet the diverse needs of older adults. This includes memory care, skilled nursing, rehabilitation, and respite care. The adult day care program, Acacia Place, offers a safe and engaging environment for individuals, ensuring they receive the care and companionship they need throughout the day.
Care Approach & Staff
The staff at Eliza Jennings is noted for their kindness and professionalism, creating a warm atmosphere for residents. Many families have expressed gratitude for the compassionate care their loved ones receive, particularly in memory care and hospice settings. However, some reviews highlight concerns about staffing levels, which have occasionally impacted the timeliness of care.
Who They Serve
Eliza Jennings serves a wide range of older adults, including those requiring independent living, assisted living, skilled nursing, and memory care. The facility is particularly noted for its adult day care program, which has been beneficial for individuals with dementia and other cognitive challenges.
Living Options & Amenities
Residents at Eliza Jennings enjoy a welcoming community that emphasizes comfort and connection. The facility offers enriching activities designed to foster meaningful relationships among residents. Families have noted the positive energy and smiles from staff, contributing to a pleasant living environment.
Dining & Activities
Eliza Jennings provides dining options that cater to residents’ preferences, with many families appreciating the quality of food served. The activities offered at the adult day care center are designed to stimulate intellectual engagement and foster social connections, which many residents look forward to.
Clinical Services & Rehab
The health campus offers a range of clinical services, including skilled nursing and rehabilitation. While some reviews praise the care provided by the nursing staff, there are also mentions of inconsistent experiences, particularly regarding medication management and response times from staff.
What Families Say
Families have shared mixed experiences regarding Eliza Jennings. Many express their appreciation for the compassionate care, especially in memory care and hospice situations. Positive experiences highlight the staff’s dedication and the joyful atmosphere created for residents. Conversely, some families have raised concerns about staffing shortages and the impact on care quality.
Room for Improvement
Several reviews indicate a need for improvement in staffing levels and response times to resident needs. Families have noted instances of delayed assistance and concerns about medication management, suggesting that increased attention to staffing could enhance the overall care experience.
Summary
Eliza Jennings Health Campus in Cleveland, Ohio, is committed to providing a comprehensive range of services for older adults, emphasizing compassionate care and community engagement. While many families appreciate the supportive environment and quality of care, there are areas identified for improvement, particularly regarding staffing. Overall, Eliza Jennings remains a respected option for families seeking care for their loved ones.
