Overview
Spectrum Home Health Care, located in Cleveland, Ohio, is a home health care agency that provides non-medical care and support in the comfort of clients’ homes. The agency emphasizes the importance of skilled and well-trained health care professionals to meet the medical needs of its clients. Spectrum Home Health Care is CHAP Accredited and Medicare-certified.
Services & Support
Spectrum Home Health Care offers a range of non-medical services designed to assist individuals in their daily activities. While specific services are not detailed in the provided information, the agency aims to provide quality care that allows clients to remain in their homes comfortably.
Care Approach & Staff
The agency’s care approach is centered around providing compassionate and patient-focused support. However, some reviews indicate challenges with staff reliability and communication. Concerns were raised regarding the consistency of care provided, with reports of aides not showing up and a lack of timely communication about scheduling changes.
Who They Serve
Spectrum Home Health Care serves individuals in need of home health support, particularly those requiring assistance with daily living activities. Feedback suggests that experiences may vary significantly among clients, with some reporting satisfactory service while others have faced significant issues.
Service Area
The agency operates in Cleveland, Ohio, providing home health care services to residents in this area.
Scheduling & Availability
Reviews indicate that scheduling may be problematic, with some clients experiencing inconsistent service and changes in their care schedules without prior notice. There are mentions of poor communication regarding availability and service hours.
What Families Say
Feedback from families reflects a mixed experience with Spectrum Home Health Care. Some clients have expressed satisfaction with the service, praising the staff’s respectfulness and professionalism. However, numerous reviews highlight significant concerns, including poor communication, staff no-shows, and inadequate care for patients.
Room for Improvement
Several reviews point to areas needing improvement, particularly in communication and staff reliability. Clients have expressed frustration with the scheduling process and the lack of follow-through from the office regarding changes in care.
Summary
Spectrum Home Health Care in Cleveland, Ohio, offers non-medical home health services with a focus on skilled care. While some clients report positive experiences, there are notable concerns regarding staff reliability and communication. Families considering this agency may want to weigh these mixed reviews carefully.
