Overview
Majestic Heart Home Care, located in Cleveland, Ohio, is a non-medical home care service dedicated to providing essential support for clients to maintain a healthy, safe, and secure environment. The agency emphasizes a foundation of security and trust, ensuring that dignity and confidence are prioritized in their care approach.
Services & Support
Majestic Heart Home Care offers a range of services tailored to meet the needs of their clients. These include Home Health Aides (HHA), Certified Nursing Assistants (CNA), State Tested Nursing Assistants (STNA), homemaker services, companion care, and both light and heavy chore services. The agency is committed to delivering care that is driven by accountability, integrity, professionalism, and a strong focus on client satisfaction.
Care Approach & Staff
The staff at Majestic Heart Home Care is frequently described as compassionate and dedicated. The office manager is noted for going above and beyond to ensure that clients receive the best possible care. The agency strives to create a warm and welcoming atmosphere, fostering an environment filled with empathy and support.
Who They Serve
Majestic Heart Home Care serves individuals who require non-medical home care assistance. This includes clients needing help with daily living activities, companionship, and household tasks, ensuring they can maintain their independence and quality of life.
Scheduling & Availability
The agency provides 24/7 care and support, making it accessible for clients who may need assistance at any time. This flexibility allows families to feel secure knowing that help is always available when needed.
What Families Say
Families have expressed high satisfaction with the services provided by Majestic Heart Home Care. Many reviews highlight the agency as a fantastic choice for home care, with commendations for the staff’s dedication and the overall quality of service.
Room for Improvement
While the feedback is overwhelmingly positive, a few families noted that they would appreciate more clarity regarding service agreements and billing practices. Clear communication in these areas could enhance the overall experience for clients and their families.
Summary
Majestic Heart Home Care stands out as a reliable option for non-medical home care in Cleveland, Ohio. With a strong commitment to client care, a compassionate staff, and a range of services designed to meet diverse needs, families can feel confident in the support provided by this agency.
