Overview
Comfort Healthcare, located in Cleveland, Ohio, offers home health care services aimed at providing support in the comfort of clients’ homes. The agency is noted for both its training programs for aspiring home health aides and its commitment to quality care for clients.
Services & Support
Comfort Healthcare provides a range of home health care services, including assistance from trained aides. They also offer free training for individuals interested in becoming home health aides, which includes CPR and first aid training, as well as essential health care practices. The training is described as easy to understand and comprehensive, ensuring that participants feel prepared for their roles.
Care Approach & Staff
The staff at Comfort Healthcare is frequently described as professional, friendly, and supportive. Many reviews highlight the positive experiences with the training staff, who are noted for their helpfulness and ability to answer questions thoroughly. The environment is characterized as welcoming and family-oriented, contributing to a positive experience for both employees and clients.
Who They Serve
Comfort Healthcare serves individuals in need of home health care services, focusing on providing assistance in a comfortable and supportive environment. Their training programs also cater to those looking to start a career in home health care.
Service Area
The primary service area for Comfort Healthcare is Cleveland, Ohio, where they aim to meet the needs of local residents requiring home health care services.
Scheduling & Availability
Families have noted that Comfort Healthcare is accommodating with scheduling, working with clients to meet their specific hours and needs. This flexibility is appreciated by many clients and employees alike.
What Families Say
Reviews emphasize a generally positive experience with Comfort Healthcare. Clients have expressed gratitude for the attentive and caring nature of the aides. Many have praised the training program for its thoroughness and the professionalism of the staff. However, there have been isolated concerns regarding the reliability of some aides, with one review mentioning issues related to performance and professionalism.
Room for Improvement
While many reviews are positive, there are mentions of occasional issues with aide performance, including concerns about professionalism and reliability. Addressing these concerns could enhance the overall experience for clients.
Summary
Overall, Comfort Healthcare in Cleveland, Ohio, is recognized for its supportive environment, comprehensive training programs, and dedicated staff. While there are areas for improvement regarding aide reliability, the agency remains a strong option for families seeking home health care services.
