Overview
Sanctuary Pointe Nursing & Rehab Center, located in Cincinnati, Ohio, provides an array of rehabilitative and nursing services tailored to the senior population of Greater Cincinnati. The facility offers a blend of rehabilitation, long-term care, and a secure memory care unit, ensuring comprehensive support for residents.
Services & Support
The center specializes in physical, occupational, and speech therapy, which is available seven days a week. This focus on rehabilitation is complemented by skilled nursing services, catering to both short-term recovery needs and long-term care requirements. Sanctuary Pointe is conveniently located near major hospitals, facilitating smooth transitions for patients coming from various healthcare settings.
Care Approach & Staff
Many reviews highlight the competence and friendliness of the staff, ranging from nurses to aides. Residents and their families appreciate the timely response to care requests and the supportive environment created by the team. However, some feedback indicates concerns about the consistency of care, particularly regarding personal hygiene and attention during busy times.
Who They Serve
Sanctuary Pointe serves a diverse group of seniors, including those requiring rehabilitation after surgeries or injuries, as well as individuals needing long-term care or memory support. The facility aims to accommodate various needs, ensuring each resident receives appropriate care.
Levels of Care
The center provides multiple levels of care, including skilled nursing, rehabilitation services, and memory care. This range allows for tailored care plans that meet the specific needs of each resident, whether they are recovering from surgery or require ongoing support.
Living Options & Amenities
Sanctuary Pointe offers both private and semi-private rooms, ensuring comfortable living accommodations for residents. The facility is noted for its cleanliness, contributing to a pleasant environment for recovery and daily living.
Dining & Activities
While some reviews express dissatisfaction with the quality of food, others mention a variety of activities available for residents, which can enhance their overall experience. The activities team plays a role in keeping residents engaged during their stay.
What Families Say
Feedback from families is mixed. Many express gratitude for the care their loved ones receive, particularly in rehabilitation settings, citing improvements and positive interactions with staff. However, some families have raised concerns about neglect and communication issues, particularly regarding personal care.
Room for Improvement
Several reviews indicate areas where Sanctuary Pointe could enhance its services, particularly in personal care and responsiveness to call lights. Addressing these concerns could improve the overall experience for residents and their families.
Summary
Sanctuary Pointe Nursing & Rehab Center is a facility that offers a range of services for seniors, including rehabilitation and skilled nursing care. While many families report positive experiences with the staff and rehabilitation services, there are notable concerns regarding personal care and responsiveness. The center’s commitment to cleanliness and a supportive environment remains a strong point, making it a potential option for families seeking care for their loved ones in Cincinnati.
