Overview
Premier Estates of Cincinnati, located in Cincinnati, Ohio, provides various senior care services, including hospice, memory care, and rehabilitation. The facility aims to support residents with a range of needs, yet experiences shared by families highlight significant concerns regarding the quality of care.
Services & Support
Premier Estates offers services that include hospice care, memory care, and rehabilitation. However, reviews indicate a troubling trend regarding attentiveness and responsiveness from the staff, particularly in critical situations.
Care Approach & Staff
The care approach at Premier Estates has been described as inconsistent. Some families report positive interactions with friendly and welcoming nursing staff, while others express deep concern about the lack of adequate staffing, especially during night hours. Instances have been noted where no nurses or nursing assistants were available on certain units, leading to residents being left unattended for extended periods.
Who They Serve
Premier Estates serves seniors requiring various levels of care, including those with memory impairments and those in need of rehabilitation services. While some residents have reported satisfaction with their care, others have experienced significant distress regarding the treatment of their loved ones.
Room for Improvement
Numerous reviews indicate a need for improvement in staffing levels and communication. Families have expressed frustration over the lack of updates on their loved ones’ conditions and the overall neglect reported in some cases.
Summary
In summary, Premier Estates of Cincinnati offers a range of senior care services, including hospice and memory care. While some families have had positive experiences with the staff and services, serious concerns regarding neglect and inadequate staffing have been raised. Families considering this facility should weigh these factors carefully based on the shared experiences of others.
