Overview
Home At Taylor’s Pointe, located in Cincinnati, Ohio, is a 92-bed skilled nursing facility situated in Colerain Township, near Northgate Mall. The facility is dedicated to providing a home-like environment where residents receive compassionate care from a professional team. Whether for short-term rehabilitation or long-term care, the focus is on meeting the individual needs of each resident.
Services & Support
Taylor’s Pointe offers a range of services, including skilled nursing, rehabilitation, and hospice care. The facility emphasizes support for both residents and their families, ensuring that everyone feels acknowledged and respected during their stay. The staff includes social workers who assist families with various needs, enhancing the overall experience.
Care Approach & Staff
The care approach at Taylor’s Pointe is rooted in compassion and professionalism. Residents benefit from a team that is described as friendly and helpful, with many families expressing appreciation for the attentive care provided. Staff members are committed to fostering connections and providing thoughtful attention, contributing to a supportive atmosphere.
Living Options & Amenities
Residents at Taylor’s Pointe enjoy a clean and spacious environment. The facility is currently undergoing updates to enhance its amenities, ensuring a comfortable living space. The focus on cleanliness is a recurring theme in reviews, with many noting the facility’s high standards in this regard.
Dining & Activities
Taylor’s Pointe aims to support residents’ well-being through engaging activities and dining options. The facility provides opportunities for social interaction and personal fulfillment, contributing to a holistic care experience.
What Families Say
Families have shared positive feedback about the caring staff and the overall cleanliness of the facility. Many express gratitude for the support received during difficult times, particularly highlighting the responsiveness of the team. However, some concerns have been raised regarding communication, particularly around reaching staff by phone.
Room for Improvement
While many reviews praise the facility, there are mentions of unprofessional experiences related to management and communication issues, particularly regarding phone accessibility. Addressing these concerns could further enhance the experience for residents and their families.
Summary
Home At Taylor’s Pointe in Cincinnati, Ohio, is committed to providing quality skilled nursing care in a clean and supportive environment. The dedicated staff works to ensure that residents receive the attention and respect they deserve. While there are areas for improvement, the overall sentiment reflects a facility that strives to make a positive impact on the lives of its residents and their families.
