Overview
United Hearts Health Care, located in Cincinnati, Ohio, is a provider of home health care services dedicated to delivering premier support for individuals who need assistance to remain safely at home. The organization offers both skilled and non-skilled home care services under the direct supervision of qualified home care professionals.
Services & Support
United Hearts Health Care provides a range of home care services designed to meet the needs of individuals requiring varying levels of support. Their services are supervised by experienced professionals, ensuring that clients receive appropriate care tailored to their specific situations.
Care Approach & Staff
The staff at United Hearts Health Care is frequently described as friendly and caring. Reviews mention that the team is knowledgeable and professional, with a commitment to providing quality service. Employees express pride in their roles and a dedication to ensuring that clients receive compassionate care. However, some reviews also indicate concerns regarding professionalism and responsiveness, highlighting a need for improvement in communication and training for staff.
Who They Serve
United Hearts Health Care serves individuals who require assistance to live safely at home. This includes a variety of clients, from those needing minimal support to those requiring more comprehensive care.
Room for Improvement
Several reviews point to issues with communication and professionalism. Some clients and employees have reported difficulties in reaching the organization for support and expressed dissatisfaction with the training provided to staff. These concerns suggest that enhancing communication and staff training could improve the overall experience for both clients and employees.
Summary
In summary, United Hearts Health Care in Cincinnati, Ohio, offers a range of home health care services aimed at supporting individuals in their homes. While many clients appreciate the friendly and knowledgeable staff, there are noted areas for improvement, particularly in communication and training. Families considering this provider may want to weigh these aspects as they seek home care solutions.
