Overview
PurposeCare Ohio – Cincinnati (Formerly Queen City Skilled Care), located in Cincinnati, Ohio, is a skilled home health care company that emphasizes community connections and comprehensive care. They aim to guide clients and their families through various stages of community-based care, focusing on enhancing quality while providing peace of mind.
Services & Support
PurposeCare offers a range of services including nursing care, physical therapy, and occupational therapy. They cater to individuals who are dually eligible for Medicaid and Medicare, ensuring that clients receive coordinated and tailored care. The focus on compassionate and professional service is a hallmark of their approach, with many clients expressing satisfaction with the care provided by their nursing staff and therapists.
Care Approach & Staff
The staff at PurposeCare are frequently described as compassionate and dedicated. Clients have noted the professionalism and expertise of physical and occupational therapists, highlighting their roles in recovery after surgeries. The team works collaboratively to create individualized treatment plans, which helps clients achieve their rehabilitation goals effectively. However, some reviews indicate concerns regarding management responsiveness and staffing levels, suggesting that improvements could be made in these areas.
Who They Serve
PurposeCare serves a diverse clientele, including individuals recovering from surgeries and those requiring ongoing support for daily living activities. Families have reported positive experiences with the care provided to their loved ones, particularly in relation to post-operative recovery and rehabilitation needs.
What Families Say
Feedback from families has been mixed. Many clients appreciate the quality of care and the dedication of specific staff members, noting the positive impact of therapists on recovery. However, there are also concerns regarding scheduling issues and management’s ability to respond to staffing challenges. Some families expressed frustration over communication lapses, particularly regarding billing and service availability.
Room for Improvement
Several reviews highlight areas for improvement, particularly in management’s responsiveness and the consistency of staffing. Some families reported issues with timely communication and scheduling, which could affect the overall care experience.
Summary
PurposeCare Ohio – Cincinnati provides a range of home health care services with a focus on community-based support. While many clients commend the compassion and professionalism of the staff, there are noted concerns regarding management practices and communication. Families looking for home health care services may find PurposeCare to be a viable option, particularly for those needing physical and occupational therapy after surgery.
