Overview
Hillebrand Home Health, located in Cincinnati, Ohio, has been a prominent home health agency in the greater Cincinnati area since 1993. The agency provides a range of services aimed at enhancing the quality of life for its clients, including skilled nursing care, homemaking, and companionship. Hillebrand Home Health is committed to delivering high-quality care and emotional support to individuals in need.
Services & Support
Hillebrand Home Health offers a variety of services tailored to meet the unique needs of its clients. These include home health aide services, nursing care, and therapy for individuals returning home from the hospital. The agency also provides homemaking and companionship services, focusing on assisting clients with daily activities to improve their overall well-being. The staff is trained to deliver care that encompasses emotional, physical, and spiritual enrichment.
Care Approach & Staff
The staff at Hillebrand Home Health are generally described as compassionate and professional, with many families noting the caring nature of the aides. However, experiences can vary; while some families express gratitude for the support and companionship provided, others have reported instances of less attentive care from certain aides. The agency emphasizes the importance of a nurturing environment, aiming to create a home-like atmosphere for its residents.
Who They Serve
Hillebrand Home Health serves a diverse clientele, including individuals in hospice care and those requiring rehabilitation services. Many families have shared positive experiences regarding the care provided to their loved ones, highlighting the agency’s ability to cater to the specific needs of seniors and individuals with medical conditions.
What Families Say
Feedback from families is mixed. Many express satisfaction with the level of care and the supportive environment at Hillebrand Home Health, noting that their loved ones received attentive and compassionate care. However, some families have raised concerns about the consistency of care, with reports of certain aides appearing less engaged or attentive. Overall, families appreciate the friendly atmosphere and the agency’s efforts to foster a welcoming environment.
Room for Improvement
While many families commend the agency for its compassionate care, there are concerns regarding the attentiveness of some staff members. Instances of aides appearing bothered or less willing to assist have been noted. Additionally, there have been complaints about specific incidents related to medication administration and overall cleanliness in certain areas of the facility. Addressing these issues could enhance the overall quality of care provided.
Summary
Hillebrand Home Health has established itself as a key provider of home health care in Cincinnati, Ohio, offering a wide range of services to support individuals in need. While many families have shared positive experiences regarding the compassion and care provided by the staff, there are areas for improvement related to staff engagement and consistency in care. Overall, Hillebrand Home Health remains a notable option for families seeking home health services in the area.
