Overview
Amazing Grace Home Care, located in Cincinnati, Ohio, provides first-class home care services aimed at ensuring the safety, comfort, and independence of clients in their own homes. The agency is dedicated to meeting the unique needs of each senior, offering a range of services from companionship to personal care.
Services & Support
Amazing Grace Home Care specializes in various home care services, including dementia care and assistance with daily activities. The caregivers are committed to delivering personalized care that promotes the well-being and independence of seniors. Families can expect a compassionate approach that focuses on maintaining quality of life in the comfort of home.
Care Approach & Staff
The staff at Amazing Grace Home Care are frequently described as loving and caring. Many families appreciate the dedication of the caregivers, who often become like family to their clients. However, some reviews indicate challenges with communication and staff turnover, which have led to frustration among certain clients.
Who They Serve
Amazing Grace Home Care primarily serves seniors in the Cincinnati area, providing support to those who may struggle with daily tasks due to aging or disabilities. The agency aims to keep seniors in their homes as long as possible while ensuring they receive the necessary care.
What Families Say
Feedback from families is mixed. Many express gratitude for the compassionate care provided by the aides, highlighting the agency’s commitment to quality service. However, there are notable concerns regarding communication issues and staff consistency. Some families have reported negative experiences related to interactions with office staff, which they found unprofessional.
Room for Improvement
Several reviews indicate a need for improvement in communication and staff turnover. Some families have experienced frustration due to inconsistent messaging from the office and a lack of clarity regarding caregiver schedules. Addressing these issues may enhance the overall experience for clients and their families.
Summary
Amazing Grace Home Care offers a range of home care services in Cincinnati, Ohio, with a focus on providing compassionate support to seniors. While many families appreciate the quality of care and the dedication of the caregivers, there are areas for improvement, particularly in communication and staff stability. Families considering this agency may want to weigh these factors when making their decision.
