Overview
Triple Creek Retirement Community, located in Cincinnati, Ohio, is a senior living community that offers a variety of care options including assisted living, independent living, memory care, skilled nursing services, and adult day services. The facility aims to provide a lifestyle that enhances the daily lives of its residents.
Services & Support
The community provides a range of services designed to meet the diverse needs of its residents. These include assistance with activities of daily living, 24/7 nursing care, and specialized memory care programs that focus on engagement and companionship. Residents have access to on-site dialysis and adult day services, allowing for comprehensive care in one location.
Care Approach & Staff
While many reviews highlight the compassionate nature of the staff, there are contrasting experiences regarding the quality of care provided. Some families have expressed appreciation for the friendly and caring approach of the staff, noting the community’s efforts to involve residents in activities and maintain a clean environment. However, there are also reports of understaffing and inadequate attention to residents’ needs, particularly concerning timely medication administration and personal care.
Living Options & Amenities
Triple Creek offers various living options including independent living patio homes and assisted living suites. The community is designed to encourage social interaction among residents, with numerous activities and events available. The grounds are well-kept, providing outdoor spaces where residents can enjoy gardening and other activities.
Dining & Activities
The dining experience at Triple Creek has received mixed feedback. While some residents appreciate the quality and presentation of meals, others have reported issues with food delivery and temperature. The activities department is noted for offering a wide range of engaging programs that keep residents active and entertained, contributing to a vibrant community atmosphere.
What Families Say
Feedback from families varies significantly. Many express gratitude for the care their loved ones receive, emphasizing the supportive environment and the staff’s willingness to engage with both residents and their families. However, there are serious concerns raised about neglect and inadequate care in specific instances, with some families advising against placing loved ones in the facility due to negative experiences.
Room for Improvement
There are notable areas for improvement at Triple Creek. Families have reported issues with staffing levels, leading to inadequate care and delayed responses to residents’ needs. Additionally, concerns about cleanliness and the quality of rehabilitation services have been highlighted, indicating a need for management to address these operational challenges.
Summary
Triple Creek Retirement Community offers a range of senior living options in Cincinnati, Ohio, with a focus on creating a lifestyle that fosters engagement and support. While many residents and families appreciate the compassionate staff and vibrant activities, there are significant concerns regarding care consistency and staffing levels that potential residents should consider when evaluating their options.
