Overview
Brookdale Kenwood, located in Cincinnati, Ohio, is a luxury senior living community that offers assisted living and memory care options. The facility aims to enhance the lives of its residents by providing a supportive environment that fosters independence and well-being. With staff available 24/7, Brookdale Kenwood is committed to assisting residents through their journey and ensuring their comfort.
Services & Support
Brookdale Kenwood provides a range of services designed to support residents at various stages of life. This includes personalized care plans, assistance with daily activities, and access to memory care for those with dementia or cognitive impairments. The community also offers a Personal Solutions program that allows residents to have personal care items delivered directly to their doors, ensuring convenience and privacy.
Care Approach & Staff
The care approach at Brookdale Kenwood emphasizes compassionate support and meaningful engagement. While some reviews highlight positive experiences with warm and attentive staff, there are also concerns regarding high staff turnover and insufficient response times to resident needs. Families have reported instances of negligence, which have raised alarms about the quality of care provided.
Who They Serve
Brookdale Kenwood serves seniors who require assistance with daily living activities as well as those needing specialized memory care. The community is designed to cater to the needs of residents across all stages of life, aiming to create a nurturing environment that promotes health and wellness.
Living Options & Amenities
The community offers a comfortable living environment with amenities that aim to enhance the quality of life for residents. Activities and social engagement opportunities are available, and many residents enjoy the vibrant atmosphere, with some noting the appeal of the facility’s design and community feel.
What Families Say
Reviews of Brookdale Kenwood present a mixed picture. While some families express satisfaction with the care and attention their loved ones receive, others have voiced serious concerns about the management and staffing levels, citing instances of neglect and inadequate responses to resident needs. Positive comments often highlight the friendly demeanor of staff and the engaging activities available, but these are contrasted by alarming reports of poor care experiences.
Room for Improvement
Several reviews indicate a need for improvement in staffing levels and response times to resident needs. Families have raised concerns about the quality of care, suggesting that the facility may be understaffed, which can impact the overall experience of residents. Addressing these issues could significantly enhance the care provided at Brookdale Kenwood.
Summary
Brookdale Kenwood in Cincinnati, Ohio, offers assisted living and memory care services in a community that aims to support seniors in living well. While there are positive aspects noted by some families regarding the staff and community activities, significant concerns about care quality and staffing challenges have been raised. Families considering Brookdale Kenwood should weigh these factors carefully when making decisions about their loved ones’ care.
