Overview
Altercare of Nobles Pond, located in Canton, Ohio, is a skilled nursing center that specializes in rehabilitation. The facility aims to provide care to individuals in Canton, Massillon, Green, Canal Fulton, and surrounding communities. While the center offers various rehabilitation services, it has received mixed feedback regarding the quality of care and staff responsiveness.
Services & Support
Altercare of Nobles Pond provides a range of services, including physical, occupational, and speech therapy, tailored to meet the needs of patients recovering from orthopedic, cardiovascular, and stroke-related issues. Rehabilitation is offered seven days a week, allowing for consistent progress in recovery.
Care Approach & Staff
The care approach at Altercare of Nobles Pond emphasizes an interdisciplinary team dedicated to helping patients regain strength and independence. However, many reviews indicate issues with staff responsiveness and communication. Families have reported long wait times for assistance with basic needs, such as using the restroom or receiving meals, often citing understaffing as a significant concern.
Who They Serve
The facility serves a diverse population, including those recovering from surgery or serious health conditions. While some families have noted positive experiences with rehabilitation services, others have expressed dissatisfaction with the overall care and attention their loved ones received.
Living Options & Amenities
Altercare of Nobles Pond offers both private and semi-private rooms, along with two dining rooms and three therapy gyms. The facility also provides guest wireless access and an extended dining program, which aims to enhance the living experience for residents.
Dining & Activities
Reviews of the dining experience at Altercare of Nobles Pond are mixed. While some residents have found the food to be satisfactory, others have reported issues with meal delivery and nutritional value. Families have expressed concerns about meals being served cold or incorrect orders being provided.
What Families Say
Feedback from families varies widely. Some have praised the rehabilitation services and the dedication of certain staff members, while others have described their experiences as frustrating due to insufficient care and support. Concerns about cleanliness and staff attitudes have been prevalent in several reviews, leading to a general recommendation for families to be vigilant about their loved ones’ needs.
Room for Improvement
Common themes in reviews indicate a need for improvement in staffing levels and responsiveness. Families have reported delays in receiving assistance, leading to unmet basic needs. Additionally, some have noted that communication among staff and with families could be enhanced to ensure better care.
Summary
In summary, Altercare of Nobles Pond offers rehabilitation services in a skilled nursing environment, but it faces challenges related to staffing and care quality. While some families have had positive experiences, others have raised significant concerns about the level of attention and support provided to residents. Families considering this facility should carefully evaluate their loved ones’ needs and remain engaged in their care.
