Overview
Heart O’ Gold Home Care LLC, located in Canton, Ohio, offers a variety of in-home health care services designed to help clients maintain their independence and comfort at home. The agency provides skilled nursing and support services throughout the Ohio region, aiming to deliver compassionate and proactive care.
Services & Support
Heart O’ Gold Home Care LLC offers a wide range of services including skilled nursing, physical therapy, occupational therapy, speech therapy, and medical social services. Their mission is to enable patients to live independently while ensuring effective communication and care coordination among the patient, their physician, and family members. The agency emphasizes a team-based approach to health care, supervised by nurses to ensure quality and satisfaction.
Care Approach & Staff
The staff at Heart O’ Gold Home Care LLC is frequently described as compassionate and dedicated. Clients have noted that the nurses and office staff go above and beyond in providing assistance and support. The agency aims to create a positive environment for both clients and their families through attentive care and professional service.
Who They Serve
Heart O’ Gold Home Care LLC serves seniors and individuals requiring various levels of home health care. Their services cater to clients who wish to remain in their homes while receiving the necessary medical and personal support.
Service Area
The service area for Heart O’ Gold Home Care LLC includes Stark, Tuscarawas, Summit, Columbiana, and Portage Counties in Ohio, allowing them to reach a broad range of clients in need of home health care services.
What Families Say
Reviews indicate a mix of experiences with Heart O’ Gold Home Care LLC. While some families have praised the quality of care and support provided by the staff, there are serious concerns raised by others regarding billing practices and overall trustworthiness. One review highlighted issues with alleged overbilling and a lack of transparency in their billing processes, leading to a negative experience for that client.
Room for Improvement
There are notable concerns regarding the agency’s billing practices, with some families reporting issues with overbilling and lack of communication. These concerns suggest a need for improved transparency and trust in their financial dealings.
Summary
Heart O’ Gold Home Care LLC in Canton, Ohio, provides a variety of in-home health care services with a focus on compassionate care and patient independence. While many families appreciate the quality of care from the staff, there are significant concerns about billing practices that potential clients may want to consider. The agency serves a wide area in Ohio, making their services accessible to many in need of home health care.
