Overview
East Park Memory Care Facility, located in Brook Park, Ohio, offers a range of services including assisted living, memory care, skilled nursing, independent living, rehabilitation, and respite care. The facility aims to provide tailored programs and personalized attention to create a supportive environment for residents. While some families have reported positive experiences with compassionate staff, others have noted significant issues with staffing and care quality.
Services & Support
East Park provides a variety of services designed to meet the diverse needs of its residents. These include memory care, skilled nursing, and rehabilitation services. The facility emphasizes personalized care and aims to foster a sense of community among residents. However, feedback indicates that staffing shortages can impact the delivery of these services, leading to concerns about timely assistance and overall care.
Care Approach & Staff
The staff at East Park includes various roles such as nurses, aides, and activities coordinators. While some residents and families have praised specific staff members for their kindness and attentiveness, others have expressed dissatisfaction with the overall staffing levels and the quality of care provided. Reports of inadequate assistance and lack of empathy from certain staff members have raised concerns about the consistency of care.
What Families Say
Reviews from families highlight a mix of experiences at East Park. Some families have emphasized the compassion and support provided by certain staff members, describing the facility as a community where residents feel at home. Conversely, others have reported serious issues, including inadequate staffing, poor communication, and concerns about hygiene and medication management. These contrasting experiences suggest that while some residents thrive in this environment, others face significant challenges.
Room for Improvement
Feedback indicates that East Park Memory Care Facility could benefit from improvements in staffing levels and training. Several reviews mention the need for more attentive care, timely assistance, and better communication regarding residents’ needs. Addressing these issues could enhance the overall experience for both residents and their families.
Summary
East Park Memory Care Facility in Brook Park, Ohio, presents a mixed picture for families considering care options. While the facility offers a range of services and has staff members who demonstrate compassion and dedication, significant concerns about staffing and care quality persist. Families are encouraged to weigh these factors carefully when evaluating East Park as a potential home for their loved ones.
