Overview
Avenue at Broadview Heights Care and Rehabilitation Center, located in Broadview Heights, Ohio, is a skilled nursing facility that aims to provide comprehensive care for individuals in need of medical, physical, and emotional support. Founded in 2019, the center is situated on a spacious 7-acre campus featuring a central gazebo and beautifully landscaped areas. With a focus on delivering high-quality service, Avenue at Broadview Heights offers a range of therapies and rehabilitation services to aid in recovery.
Services & Support
The facility provides skilled nursing services, rehabilitation, and respite care. Residents can benefit from physical, occupational, and speech therapies, designed to facilitate recovery and enhance quality of life. The center emphasizes a supportive environment, with staff members reportedly attentive to residents’ needs, though experiences with staff responsiveness have varied.
Living Options & Amenities
Avenue at Broadview Heights features private, hotel-like suites that offer a comfortable living experience. The campus is designed with a Main Street concept, including storefronts and communal areas that encourage social interaction among residents. The facility is noted for its clean and well-maintained environment, with a housekeeping team that has received positive feedback for their thoroughness and compassion.
Dining & Activities
Dining options at the facility have received mixed reviews, with some residents expressing dissatisfaction with the food quality. However, many activities are available to engage residents, including painting classes and other recreational programs that promote socialization and well-being.
What Families Say
Feedback from families has highlighted both positive and negative experiences at Avenue at Broadview Heights. While some families appreciate the caring nature of the staff and the beautiful facility, others have raised concerns about understaffing and issues with responsiveness. Specific incidents of negligence and dissatisfaction with the care provided have also been reported, leading to serious concerns for some families regarding the safety and well-being of their loved ones.
Room for Improvement
Several reviews indicate a need for improvement in staffing levels and responsiveness to resident needs. Issues such as delayed assistance, cleanliness of rooms, and inadequate attention to care have been mentioned. These concerns suggest that while there are many dedicated staff members, the facility may face challenges in maintaining consistent quality of care.
Summary
Avenue at Broadview Heights Care and Rehabilitation Center offers a range of skilled nursing and rehabilitation services in a pleasant environment. While many families have had positive experiences with the care provided, there are significant concerns about staffing and responsiveness that potential residents and their families should consider. The facility’s commitment to enhancing the quality of life for its residents is evident, but ongoing challenges may affect overall satisfaction.
