Overview
TheKey – Senior Home Care, located in Blue Ash, Ohio, has been providing trusted in-home care for seniors and adults with disabilities for over 20 years. The organization emphasizes a personalized approach to care, creating tailored care plans that meet the unique needs of each client. Their focus on a balanced care method aims to support a healthy mind, body, and spirit, allowing clients to live happier and healthier lives at home.
Services & Support
TheKey offers a comprehensive range of services including in-home care, respite care, senior personal care, elder care, and companionship. Their caregivers are trained to assist with various needs, including those related to cognitive decline, such as dementia and Alzheimer’s disease. The agency provides support 24/7, ensuring that assistance is available during holidays, weekends, evenings, and overnight.
Care Approach & Staff
TheKey is noted for its organized and communicative approach, fostering strong relationships between caregivers and clients. The staff is frequently praised for their professionalism and attentiveness. Caregivers are described as compassionate and capable, often forming meaningful connections with clients. Families appreciate the proactive nature of caregivers who anticipate needs and provide tailored support.
Who They Serve
TheKey serves a diverse clientele, including seniors and adults with disabilities. Their services cater to individuals with specific medical conditions such as Parkinson’s disease, heart health issues, and cognitive impairments. Families have reported positive experiences, noting that caregivers help maintain their loved ones’ independence while providing necessary support.
What Families Say
Feedback from families highlights the quality of care provided by TheKey. Many clients have expressed gratitude for the compassionate and dependable caregivers who have made a significant positive impact on their loved ones’ lives. Families report feeling reassured knowing that their relatives are in capable hands, with caregivers who are attentive and understanding of their needs.
Room for Improvement
While many families have had positive experiences, some reviews indicate that there could be enhancements in communication regarding scheduling and caregiver availability. Ensuring that families are consistently informed about changes could further improve the overall experience with TheKey.
Summary
Overall, TheKey – Senior Home Care is recognized for its dedicated and compassionate approach to in-home care in Blue Ash, Ohio. With a focus on personalized care plans and a commitment to maintaining clients’ independence, TheKey has established itself as a trusted provider in the community. Families can expect a high level of professionalism and support from their team of caregivers.
