Overview
Visiting Angels Senior Home Care Berea / Strongsville, OH, located in Berea, Ohio, is part of a nationwide network dedicated to providing essential personal home care services. Their offerings include in-home care, dementia care, respite care, and companion care, all designed to help seniors maintain their independence while living comfortably at home. The agency emphasizes a commitment to one-on-one care and respect for both clients and caregivers.
Services & Support
The services provided by Visiting Angels Berea are tailored to meet the individual needs of seniors. Their caregivers assist with various tasks, such as personal care, companionship, and support for those with dementia or Alzheimer’s. Families can expect a customized approach to care, ensuring that their loved ones receive the appropriate support for their situation.
Care Approach & Staff
Families have reported positive experiences with the caregivers at Visiting Angels. Reviewers frequently describe the staff as friendly, knowledgeable, and responsive to the needs of both clients and families. Many caregivers are noted for their compassion and ability to form meaningful connections with clients, which is particularly important for those dealing with conditions like dementia.
Who They Serve
Visiting Angels serves a diverse range of clients, including seniors who require assistance due to mobility issues, cognitive impairments, or simply the need for companionship. Families have shared experiences of using their services for loved ones with varying levels of care needs, from daily companionship to specialized dementia care.
Service Area
The agency provides services throughout Berea, Strongsville, and the surrounding Cleveland suburbs, including Southwest Cuyahoga County and Eastern Lorain County. This broad service area allows them to cater to a wide range of families in need of home care support.
Scheduling & Availability
Families have expressed satisfaction with the scheduling flexibility offered by Visiting Angels. The scheduling staff is reported to be available 24/7 and responsive to changes in care needs, which is crucial for families with varying schedules or unexpected requirements.
What Families Say
Overall, families have shared positive feedback about their experiences with Visiting Angels. Many appreciate the quality of care provided and the peace of mind it brings. However, some families have noted instances of inconsistency with caregiver availability, which has been a point of concern for a few.
Room for Improvement
While many families have had positive experiences, a few reviewers highlighted challenges with the office staff’s organization and communication. Instances of caregivers not showing up and late notifications about changes have been mentioned, suggesting areas where the agency could enhance its operational efficiency.
Summary
Visiting Angels Senior Home Care Berea / Strongsville, OH, offers a range of personalized home care services aimed at helping seniors live independently. With a focus on compassionate care and responsive scheduling, they have garnered positive reviews from families. However, there are opportunities for improvement in communication and caregiver consistency that the agency may address to enhance overall service quality.