Overview
Pleasant View Health Care Center, located in Barberton, Ohio, is a skilled nursing facility that provides rehabilitation services and around-the-clock skilled care. The center has been family-owned and operated for three generations, expanding from a 36-bed facility to its current capacity of 121 beds. The facility aims to deliver outstanding healthcare in a nurturing environment, emphasizing the importance of individual and family care.
Services & Support
Pleasant View offers a variety of services, including skilled nursing care, rehabilitation, and social worker support. The rehabilitation team focuses on helping residents recover from physical impairments and pain, as well as preventing future injuries. While some reviews highlight the effectiveness of the physical therapy team, others express concerns about the responsiveness and care provided by the nursing staff.
Care Approach & Staff
The care approach at Pleasant View is centered around compassion and respect for residents. Many reviews commend certain staff members for their kindness and dedication, particularly in providing support during rehabilitation. However, there are also numerous reports of staff being overwhelmed, leading to inadequate attention to residents’ needs. This has raised concerns about communication and accountability within the team.
Who They Serve
Pleasant View primarily serves elderly individuals in need of skilled nursing and rehabilitation services. The facility caters to those recovering from surgery or facing challenges related to aging, with a focus on providing a supportive and caring environment.
Living Options & Amenities
The facility features a clean and welcoming environment, with a lobby that many visitors describe as cheerful. However, some reviews indicate issues with cleanliness and maintenance in resident rooms, which detracts from the overall living experience.
Dining & Activities
Pleasant View offers dining options and various activities for residents. While some families appreciate the quality of food and the efforts made to engage residents, others have reported dissatisfaction with meal service and overall engagement activities.
What Families Say
Feedback from families is mixed. While some express gratitude for the compassionate care their loved ones received, others report serious concerns about neglect and inadequate staffing. Instances of residents being left unattended or experiencing delays in receiving assistance have been highlighted. Families are encouraged to remain actively involved in their loved ones’ care to ensure their needs are met.
Room for Improvement
There are notable concerns regarding staff responsiveness and communication. Several reviews indicate that residents may not receive timely assistance, particularly for basic needs such as using the restroom or calling for help. Additionally, issues with cleanliness and the handling of personal belongings have been reported, suggesting areas where the facility could enhance its service quality.
Summary
Pleasant View Health Care Center offers skilled nursing and rehabilitation services in Barberton, Ohio. While the facility has a commitment to compassionate care and has received praise for certain staff members, there are significant concerns regarding staff responsiveness and the overall quality of care. Families considering this facility should be prepared to advocate for their loved ones to ensure their needs are met effectively.
