Overview
Phoenix of Fairlawn, located in Akron, Ohio, is a family-owned nursing home dedicated to providing personalized senior care. Situated conveniently between Copley and Fairlawn, the facility emphasizes a boutique-style approach to care, ensuring attentive support and high staffing ratios. With hands-on owners present daily, residents receive compassionate care that prioritizes dignity, respect, and genuine family values.
Services & Support
Phoenix of Fairlawn offers a comprehensive range of services, including short-term skilled nursing care, long-term care, hospice care, and rehabilitation services. The facility features a dedicated Dementia Unit, and the therapy team includes licensed physical, occupational, and speech therapists who work to help residents achieve their highest potential. Activities are tailored to individual needs, ensuring that residents remain engaged and active.
Care Approach & Staff
The care approach at Phoenix of Fairlawn is characterized by a strong commitment to individualized attention. Staff members are noted for their friendliness and dedication, creating a nurturing environment for residents. Many reviews highlight the exceptional care provided by the team, with particular praise for the therapy staff who help residents regain their strength and independence.
Cleanliness & Environment
Cleanliness is a key aspect of Phoenix of Fairlawn, as multiple reviews emphasize the facility’s pristine conditions. Residents and visitors alike appreciate the pleasant atmosphere, which includes cheerful surroundings and well-maintained grounds. The facility is designed to feel welcoming and home-like, contributing to a positive living experience.
Dining & Activities
Dining at Phoenix of Fairlawn is described as diverse and of high quality, with residents enjoying fresh, homemade meals. The activities program includes a variety of options, such as pet therapy, which enhances the overall experience for residents. Engaging activities are tailored to residents’ preferences, promoting social interaction and emotional well-being.
What Families Say
Families express a high level of satisfaction with the care their loved ones receive at Phoenix of Fairlawn. Many reviews reflect a sense of reassurance, with family members feeling confident in the quality of care provided. Positive remarks about the staff’s compassion and the facility’s cleanliness are common, although there are a few mentions of communication challenges regarding personal belongings after a resident’s passing.
Room for Improvement
While many families report positive experiences, there are concerns regarding communication and follow-up on personal items after a resident’s departure. Some reviews indicate that improvements could be made in these areas to enhance overall family satisfaction.
Summary
Phoenix of Fairlawn stands out for its personalized approach to senior care, high standards of cleanliness, and dedicated staff. With a wide range of services, including skilled nursing and rehabilitation, the facility aims to provide a supportive environment where residents can thrive. Families appreciate the compassionate care their loved ones receive, making Phoenix of Fairlawn a trusted choice for senior living in Akron.
