Overview
Green Village Skilled Nursing & Rehabilitation, located in Akron, Ohio, is a facility that offers a variety of care options, including skilled nursing and rehabilitation services. While the facility is noted for its attractive appearance and private room accommodations, experiences shared by families suggest significant concerns regarding the quality of care provided.
Services & Support
Green Village provides a range of services aimed at supporting residents’ recovery and well-being. These include physical, occupational, and speech therapy, which are available on-site to assist individuals in regaining strength and independence. The facility also offers skilled nursing care, with licensed professionals available around the clock to attend to residents’ needs.
Care Approach & Staff
The care approach at Green Village emphasizes individualized care plans tailored to each resident’s specific needs and goals. However, several reviews indicate that the staff may be overburdened and unable to provide timely assistance. Families have reported instances where call lights were ignored for extended periods, leading to frustration and concerns about the level of attention given to residents.
Who They Serve
Green Village serves a diverse population, including individuals requiring short-term rehabilitation following hospital stays and those needing long-term care. The facility aims to cater to a variety of medical needs, including chronic condition support and post-operative recovery.
Living Options & Amenities
Residents at Green Village benefit from private rooms designed to provide comfort and privacy. The facility is described as clean and well-maintained, although some families have expressed dissatisfaction with the overall care despite the appealing environment.
Dining & Activities
While the facility offers dining options, reviews frequently mention dissatisfaction with the quality of food. Additionally, there are concerns that residents may not receive adequate assistance during meal times, which can impact their overall dining experience and nutrition.
What Families Say
Feedback from families is mixed. Some express appreciation for the compassionate care received, particularly from therapy staff, while others report serious neglect and inadequate support for their loved ones. Instances of residents being left unattended for long periods and the lack of responsiveness from staff have raised significant concerns about the quality of care.
Room for Improvement
Common themes in reviews highlight a need for improved staffing levels and responsiveness to residents’ needs. Families have noted that staff members often appear overwhelmed, leading to delays in care and assistance. Addressing these issues may enhance the overall experience for residents and their families.
Summary
Green Village Skilled Nursing & Rehabilitation in Akron, Ohio, presents a facility that combines attractive amenities with essential care services. However, numerous reviews reveal significant challenges in the quality of care, particularly regarding staff responsiveness and attentiveness. Families considering this facility should weigh the positive aspects against the reported concerns to make an informed decision.
