Overview
Summa Health Palliative Care – Akron Campus, located in Akron, Ohio, provides specialized medical care aimed at improving the quality of life for individuals facing serious and chronic illnesses. The palliative care team focuses on easing symptoms and offering support to both patients and their families during challenging times.
Services & Support
The services offered by Summa Health Palliative Care include hospice care, home health support, and social worker assistance. The team is dedicated to addressing the physical, emotional, and spiritual needs of patients, providing individualized care that is tailored to each person’s unique situation. This support extends to families, helping them navigate the complexities of caring for loved ones.
Care Approach & Staff
The care approach at Summa Health emphasizes a collaborative team environment. Patients benefit from the expertise of nurses, social workers, chaplains, and massage therapists. Many reviews highlight the compassion and professionalism of the staff, noting that they often go above and beyond to ensure comfort and support for both patients and families. The team is described as caring and dedicated, fostering a sense of trust during difficult times.
Who They Serve
Summa Health Palliative Care serves individuals of all ages experiencing various stages of serious illness, including conditions such as cancer, Alzheimer’s disease, and chronic obstructive pulmonary disease. The program is designed to provide care in various settings, including homes and nursing facilities.
What Families Say
Feedback from families is mixed. Many express gratitude for the compassionate care provided by the team, particularly praising the social workers and massage therapists for their supportive roles. However, there are also significant concerns regarding staff reliability and communication, with some families reporting delays in care and unmet needs during critical times. These contrasting experiences highlight the variability in service that families have encountered.
Room for Improvement
Several reviews indicate areas for improvement, particularly regarding communication and the reliability of staff visits. Families have expressed frustration with missed appointments and a lack of timely responses from the nursing staff, which has added to their stress during already challenging circumstances.
Summary
Summa Health Palliative Care – Akron Campus aims to provide high-quality support for individuals facing serious illnesses. While many families commend the dedication and compassion of the care team, there are notable concerns about communication and consistency in service delivery. Families considering this option may want to weigh these factors carefully in their decision-making process.
