Overview
Elara Caring, located in Akron, Ohio, is one of the nation’s largest providers of home-based care, offering skilled home health and hospice services. With a commitment to compassionate care, Elara Caring serves patients and their families in Akron and surrounding communities, focusing on recovery, rehabilitation, and quality of life.
Services & Support
Elara Caring provides a comprehensive range of services, including skilled home health care and hospice care. Their skilled home health services aim to support recovery and rehabilitation, while their hospice services focus on comfort, symptom management, and the personal goals of patients and their families.
Care Approach & Staff
The staff at Elara Caring is noted for their compassion and dedication. Many families have expressed gratitude for the care provided by the team, highlighting how the staff members became like family during difficult times. While some reviews commend specific caregivers for their kindness and support, others have raised concerns about the organization and communication within the company.
Who They Serve
Elara Caring primarily serves individuals in need of skilled home health services, hospice care, and rehabilitation. The organization caters to patients with various needs, ensuring that care is tailored to support both patients and their families.
Location & Access
Situated in Akron, Ohio, Elara Caring offers services to the local community and surrounding areas. Their presence in multiple states allows them to provide consistent care across a wide geographical footprint.
What Families Say
Families have shared mixed experiences with Elara Caring. Many have praised the compassionate care provided by the staff, noting that they treated patients with dignity and respect. However, some reviews indicate issues with communication and organization, such as missed appointments and lack of follow-up, which can lead to frustration for families trying to coordinate care.
Room for Improvement
While many families appreciate the compassionate care provided by individual staff members, there are recurring concerns about the organization and communication within Elara Caring. Some families have experienced difficulties with scheduling and follow-up, leading to a lack of clarity regarding service availability.
Summary
Elara Caring in Akron, Ohio, offers skilled home health and hospice care, with a focus on compassionate support for patients and their families. While many families commend the care received from individual staff members, there are areas for improvement in communication and organization. Overall, Elara Caring strives to provide high-quality care tailored to the needs of those they serve.
