Overview
Enterprise Home Care, located in Akron, Ohio, is a locally-owned and operated non-medical home care agency. The company aims to provide a range of in-home care services tailored to meet individual needs, as well as workforce solutions in the Summit County area, including Summit, Portage, Stark, and Medina Counties.
Services & Support
Enterprise Home Care offers various in-home care services designed to support seniors and individuals in need of assistance. Their approach includes customized care plans to ensure that each client’s specific needs and budget are addressed. The agency promotes independence for clients wishing to remain in their homes while receiving necessary support.
Care Approach & Staff
The company emphasizes a partnership in care, suggesting a collaborative approach to meeting client needs. However, feedback from some families indicates concerns about the reliability and professionalism of the aides. Reports mention issues with staff attendance and communication, which may impact the quality of care provided.
Who They Serve
Enterprise Home Care focuses on serving seniors and individuals who require assistance to maintain their independence at home. The agency is positioned to cater to a diverse clientele within the Summit County area.
What Families Say
Reviews of Enterprise Home Care reflect a mix of experiences. Some families express dissatisfaction with the service, citing high turnover rates of aides and poor communication from management. One reviewer noted a troubling incident involving a client who was left without adequate care. Conversely, there are positive remarks about the office staff, who are described as creating a friendly and energetic environment for both clients and employees.
Room for Improvement
Several reviews highlight significant concerns regarding the reliability of aides and the overall professionalism of the agency. Families have reported issues such as frequent changes in staff and inadequate communication, which suggest a need for improvement in these areas.
Summary
Enterprise Home Care in Akron, Ohio, aims to provide tailored in-home care services for seniors and individuals requiring assistance. While the agency promotes a partnership in care and has a dedicated office staff, client experiences indicate challenges with aide reliability and communication. Families considering this agency may want to weigh the mixed feedback when making their decision.
