Overview
Arcadia Home Care & Staffing, located in Akron, Ohio, provides a range of home care services, including personal care, assisted living at-home services, and medical staffing. As part of the Addus family of companies, Arcadia has over 40 years of experience in delivering high-quality, cost-effective care, allowing individuals to maintain their independence in their own homes.
Services & Support
Arcadia Home Care & Staffing offers personal care and assistance, designed to support clients in their daily activities. The agency is known for its commitment to providing compassionate caregivers who strive to meet the individual needs of clients. Families have expressed satisfaction with the quality of care their loved ones receive, highlighting the kindness and dedication of caregivers.
Care Approach & Staff
The staff at Arcadia is frequently described as compassionate and attentive. Clients appreciate the effort made by the office staff to listen and accommodate their specific needs. One representative has been noted for her exceptional communication skills and willingness to assist clients thoroughly. However, some reviews indicate challenges with consistency in caregiver assignments, as clients reported experiencing different aides during visits.
Who They Serve
Arcadia serves a diverse clientele, including individuals requiring assistance with personal care, as well as those needing more specialized support. Families have shared positive experiences regarding the care provided to their loved ones, emphasizing the genuine concern and respect shown by the caregivers.
Service Area
The agency operates within Akron, Ohio, and surrounding areas, providing home care services to clients in their own residences.
Scheduling & Availability
Some clients have noted issues with scheduling consistency, mentioning that aides may not always arrive as planned. This has raised concerns about communication regarding caregiver assignments.
What Families Say
Feedback from families is mixed. Many have praised the quality of care and the compassion of specific caregivers, while others have expressed frustration with the agency’s communication and scheduling practices. Positive remarks highlight the respect and personal touch that some staff members bring to their roles, making families feel valued and supported. However, there are also concerns regarding the reliability of caregiver attendance and the lack of consistent communication.
Room for Improvement
Several reviews indicate a need for improvement in communication and scheduling. Clients have expressed dissatisfaction with the frequency of caregiver changes and the agency’s responsiveness to concerns raised about staff interactions. Addressing these issues could enhance the overall experience for families relying on their services.
Summary
Arcadia Home Care & Staffing in Akron, Ohio, offers a variety of home care services with a focus on compassionate care. While many families appreciate the quality and dedication of individual caregivers, there are concerns about communication and the consistency of caregiver assignments. By addressing these areas, Arcadia could further strengthen its reputation for providing reliable and respectful home care services.
