Overview
The Merriman, located in Akron, Ohio, is a senior living community offering both Assisted Living and Skilled Nursing care. This facility is housed in a historic mansion, providing a tranquil and elegant environment for its residents. With over 50 years of experience, The Merriman aims to support each resident in maintaining their independence while ensuring their care needs are met.
Services & Support
The Merriman provides a comprehensive range of services, including diabetic and incontinence care, non-ambulatory assistance, and access to visiting specialists in podiatry, dentistry, and therapy. The facility also offers hospice care, respite care, and 24-hour on-call staff to address residents’ needs with compassion.
Care Approach & Staff
The staff at The Merriman is described as a mix of attentive and less engaged individuals. While some residents and families have noted positive experiences with the therapy team and certain nurses, there are significant concerns regarding staff responsiveness and professionalism. Instances of inadequate care and poor communication have been highlighted, indicating a need for improvement in team dynamics and management oversight.
Who They Serve
The Merriman serves a diverse group of residents, accommodating individuals from various backgrounds and with differing care requirements. The facility aims to create a supportive environment that fosters community engagement and personal connections among residents.
Living Options & Amenities
The facility features a beautiful building with inviting indoor and outdoor common areas. Residents have access to a variety of activities designed to enhance their quality of life. However, some reviews have pointed out issues with cleanliness and maintenance that detract from the overall living experience.
Dining & Activities
Dining experiences at The Merriman have received mixed reviews. While some residents have noted improvements in food quality, others have expressed dissatisfaction with the meals provided, describing them as inedible at times. The facility organizes various activities to promote social engagement, although the effectiveness and quality of these activities can vary.
What Families Say
Feedback from families is notably polarized. While some appreciate the efforts of the therapy department and certain staff members, others have raised serious concerns about neglect and unprofessional behavior. Reports of unresponsive staff and inadequate care have led to frustration among families, emphasizing the need for systemic improvements.
Room for Improvement
Several reviews indicate a pressing need for management to address issues related to staff accountability, cleanliness, and overall resident care. Many families have expressed dissatisfaction with the responsiveness of staff and the quality of care provided, suggesting that significant changes are necessary to enhance the living experience at The Merriman.
Summary
The Merriman offers a historic and elegant setting for senior care in Akron, Ohio, with a range of services designed to support residents’ independence. However, feedback suggests that the facility faces challenges in staff responsiveness and care quality. Families considering The Merriman should weigh both the positive aspects and the areas needing improvement as they make their decisions.
