Overview
Pisgah Manor at Pisgah Valley Retirement Community, located in Candler, North Carolina, provides a range of services including short-term rehabilitation, skilled nursing care, long-term care, hospice care, palliative care, and respite care. The facility is part of a picturesque campus and aims to create a person-centered care plan for each resident, focusing on regaining skills and reducing the likelihood of hospital readmissions.
Services & Support
Pisgah Manor offers a variety of services tailored to meet the needs of its residents. These include skilled nursing care, rehabilitation services, and hospice care. The rehabilitation team is composed of highly trained physical, speech, and occupational therapists who develop individualized daily plans aimed at helping residents recover from health events such as surgeries or strokes. Additionally, social worker support is available to assist families throughout the care process.
Care Approach & Staff
The staff at Pisgah Manor is noted for their compassionate care. Many families have expressed gratitude for the attention and support their loved ones receive. Reviews highlight the dedication of the nursing and therapy staff, who work diligently to ensure residents feel comfortable and cared for during their stay. However, some reviews mention concerns about staffing levels during peak times, which may affect the overall responsiveness of the staff.
Who They Serve
Pisgah Manor serves a diverse population, including individuals in need of rehabilitation, long-term care, and hospice services. The facility accommodates residents with varying needs, including those requiring memory care and assistance due to mobility challenges, such as being in a wheelchair.
Living Options & Amenities
The facility is described as clean and well-maintained, offering a comfortable living environment for residents. Families appreciate the attention to cleanliness and the overall atmosphere of the community, which is designed to be welcoming and supportive.
Dining & Activities
Dining experiences at Pisgah Manor have received positive feedback, with many residents enjoying the meals provided. The facility offers a range of activities, contributing to a holistic approach to care that promotes engagement and well-being among residents.
What Families Say
Families have shared a mix of experiences at Pisgah Manor. While many commend the compassionate care and positive rehabilitation outcomes, some have raised concerns regarding administrative responsiveness and staffing shortages during busy times. Overall, the facility is recommended for its attentive staff and quality care, although potential residents and their families may want to inquire further about staffing levels and communication practices.
Room for Improvement
Some reviews indicate areas for improvement, particularly regarding staffing levels during busy periods and the responsiveness of the administrative team. Families have expressed frustration over delays in communication and administrative processes, especially during critical times. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
Pisgah Manor at Pisgah Valley Retirement Community is a facility that offers comprehensive care options in Candler, North Carolina. With a focus on rehabilitation and compassionate support, the staff works to provide a nurturing environment for residents. While many families report positive experiences, it is advisable for potential residents to consider both the strengths and areas for improvement noted in reviews when making their decision.