Overview
America Homecare Inc, located in Williamsville, New York, is a women and minority-owned homecare company that has been serving clients since 2017. The company focuses on empowering clients to take control of their health and well-being through a personalized approach to home healthcare. They offer services through the Consumer Directed Personal Assistance Program (CDPAP), which allows clients to choose their caregivers, including family members or friends.
Services & Support
America Homecare Inc provides home health care services primarily through the CDPAP program, which is funded by New York Medicaid. This program is designed to give clients greater freedom in their care by allowing them to select caregivers who they trust. The agency emphasizes a personalized approach, ensuring that the unique needs of each client are met.
Care Approach & Staff
The staff at America Homecare Inc is frequently described as friendly, professional, and caring. Many reviewers highlight the team’s commitment to excellent customer service and their willingness to go the extra mile for both clients and employees. The agency is noted for its supportive work environment, which is appreciated by caregivers who feel valued and proud to be part of the team.
Who They Serve
America Homecare Inc serves seniors and individuals with disabilities, aiming to help them regain control over their lives through tailored home health care solutions. The CDPAP program is particularly beneficial for clients who prefer to have family members or friends as their caregivers.
What Families Say
Reviews from families indicate a high level of satisfaction with America Homecare Inc. Many express gratitude for the compassionate care provided to their loved ones, with several noting the agency’s responsiveness to any issues that arise. Clients appreciate the professionalism of the staff and the ease of communication throughout the caregiving process.
Room for Improvement
While many families have had positive experiences, there are some concerns mentioned regarding communication and service continuity. One reviewer noted a negative experience related to the agency’s handling of enrollment processes, suggesting that clarity in communication could be improved.
Summary
America Homecare Inc in Williamsville, New York, is dedicated to providing personalized home health care through the CDPAP program. With a focus on client empowerment and a supportive team, the agency has received positive feedback from families and caregivers alike. While there are some areas for improvement regarding communication, the overall sentiment reflects a commitment to quality care and support for clients and their families.
