Overview
Regency Health Care: Home Care & Caregivers In New York | TBI & NHTD Services In NY, located in Brooklyn, New York, is a licensed home care provider with over 60 years of experience in senior care. The agency emphasizes treating each patient with dignity and provides individualized attention to ensure a warm and close-knit approach. Their commitment to quality care is reflected in their recognition as a Best of Home Care Provider.
Services & Support
Regency Health Care offers a range of services focused on supporting individuals with brain injuries and seniors, helping them achieve maximum independence in their homes and communities. They provide assistance with Medicaid applications, ensuring that families can navigate the process smoothly. Their caregivers, including Home Health Aides and Registered Nurses, are dedicated to delivering personalized care tailored to each patient’s needs.
Care Approach & Staff
The agency prides itself on a patient-centered care approach. Families have noted the staff’s professionalism and dedication, highlighting their strong experience in senior care. The caregivers are described as compassionate and attentive, ensuring that patients feel involved in their care. The agency maintains a low patient-to-coordinator ratio, allowing for intimate and personalized care.
Who They Serve
Regency Health Care serves seniors and individuals with disabilities, focusing on their inclusion in the community. The agency is particularly noted for its ability to assist clients with Medicaid, making it a valuable resource for families seeking comprehensive support for their loved ones.
What Families Say
Families have expressed high satisfaction with Regency Health Care, praising the agency for its reliable support and excellent communication. Reviews frequently highlight the staff’s friendly demeanor and willingness to help clients feel understood and cared for. Many families noted that their experiences exceeded expectations, particularly in navigating Medicaid and ensuring quality home health aide care.
Room for Improvement
While many families reported positive experiences, a few mentioned that there could be improvements in the speed of service delivery during peak times. However, overall feedback remains overwhelmingly positive regarding the quality of care provided.
Summary
Regency Health Care in Brooklyn, New York, stands out for its commitment to personalized senior care and comprehensive support with Medicaid services. With a dedicated team of caregivers and a focus on patient satisfaction, they have built a reputation for reliability and compassion in the home care industry. Families can expect attentive service and a supportive environment for their loved ones.
