Overview
Parent Care Home Care NY, located in Brooklyn, New York, offers a range of home care services designed to assist families in managing care for their loved ones. The agency emphasizes compassionate care and aims to provide essential support to clients in the comfort of their own homes.
Services & Support
Parent Care Home Care NY provides various home care services, including short-term, long-term, and live-in care options. The agency focuses on assisting clients with daily tasks to facilitate a comfortable living environment. They are committed to delivering high-quality care tailored to individual needs, which is an essential aspect of their service philosophy.
Care Approach & Staff
The agency is noted for its compassionate and responsive staff, who are frequently described as supportive and professional. Many employees express satisfaction with their work environment, highlighting the respectful treatment they receive from coordinators. However, some reviews indicate concerns regarding the agency’s responsiveness to employee needs, particularly in relation to payment issues.
Who They Serve
Parent Care serves a diverse clientele, including the elderly and individuals requiring assistance due to health conditions. Their services are designed to meet varying levels of care needs, providing support for both acute and chronic conditions.
Service Area
The agency operates across several areas in New York, including Manhattan, Brooklyn, The Bronx, Queens, Staten Island, Westchester, and Nassau. This broad service area allows them to cater to a wide range of families seeking home care solutions.
What Families Say
Feedback from families and employees presents a mixed perspective on the agency. Many clients appreciate the quality of care provided and the professionalism of the staff. Positive comments highlight the agency’s commitment to being available for clients’ needs. Conversely, some employees have reported dissatisfaction with internal processes, particularly regarding communication and payment issues.
Room for Improvement
There are noted concerns about the agency’s handling of employee payments and communication within the human resources department. Some staff members have expressed frustration over payment delays and perceived disrespect during interactions with HR, suggesting a need for improvement in these areas.
Summary
Parent Care Home Care NY is a home care agency in Brooklyn, New York, dedicated to providing compassionate support to families. While many clients and employees commend the agency for its quality of care and professional staff, there are areas needing attention, particularly regarding employee treatment and payment processes. Overall, Parent Care aims to meet the diverse needs of those they serve while fostering a supportive environment.
