Overview
24/7 Homecare, located in Brooklyn, New York, is a fully-insured and bonded home care agency dedicated to serving the elderly, disabled, and those in need. Founded in 2006 and licensed by the New York City Department of Health, the agency prides itself on providing personalized care with compassion and commitment. They strive to treat every patient like family, ensuring integrity in their services.
Services & Support
The agency offers a range of services tailored to meet the unique needs of its clients. These include medical nursing, therapeutic support, and social services, delivered by a team of highly trained professionals. Services such as injections, wound care, and assistance with daily activities like shopping are also available. They are committed to finding the right fit for each family, ensuring that care is compassionate and reliable.
Care Approach & Staff
Clients and their families frequently commend the staff at 24/7 Homecare for their compassion and attentiveness. Reviewers have noted that the caregivers are not only professional but also genuinely care for their clients’ well-being. The team is described as responsive and dedicated, with many families expressing satisfaction with how issues are handled promptly and effectively.
Who They Serve
24/7 Homecare serves clients of all ages, including those suffering from conditions such as Alzheimer’s and dementia. Their approach is personalized, focusing on enhancing the quality of life for patients in the comfort of their own homes.
Insurance & Billing
The agency accepts a variety of payment options, including most insurances such as Medicare and Medicaid, as well as private payment plans. This flexibility aims to provide families with a hassle-free experience when accessing care services.
What Families Say
Families have expressed high levels of satisfaction with the services provided by 24/7 Homecare. Many recommend the agency for its exceptional customer service and the quality of care their loved ones receive. Positive experiences with the call center staff and overall responsiveness have been highlighted, reinforcing the agency’s commitment to client care.
Room for Improvement
While many reviews are overwhelmingly positive, there are concerns regarding the agency’s recruitment practices for training programs, which some reviewers found questionable. This feedback suggests a need for the agency to ensure transparency and credibility in its training processes.
Summary
In summary, 24/7 Homecare in Brooklyn, New York, is recognized for its compassionate and professional home care services. With a dedicated team and a wide range of services, the agency aims to enhance the quality of life for its clients while ensuring families feel supported and cared for. Their acceptance of various insurance plans adds to the accessibility of their services, making them a trusted choice for home care needs.
