Overview
Bronx Park Rehabilitation & Nursing Center, located in Bronx, New York, offers a comprehensive range of services aimed at supporting residents through rehabilitation and skilled nursing care. The facility is noted for its commitment to providing quality care and has received mixed feedback from families regarding the overall experience.
Services & Support
The center provides various services, including physical therapy and social worker support, designed to assist residents in their recovery and daily living. Families have highlighted the responsiveness of the staff, indicating a strong commitment to addressing concerns and ensuring that residents receive the necessary care and attention.
Care Approach & Staff
Reviews emphasize the compassionate nature of the staff, with many describing them as kind, caring, and professional. The nursing team is recognized for treating residents with dignity and respect, while the rehabilitation staff is noted for their professionalism and expertise. However, there are also concerns regarding the consistency of care, with some families reporting issues related to neglect and inadequate attention to residents’ needs.
Who They Serve
Bronx Park Rehabilitation & Nursing Center serves individuals requiring rehabilitation and skilled nursing care. The facility aims to support residents of varying health conditions, providing tailored care plans to address their specific needs.
Levels of Care
The center offers a range of care levels, including skilled nursing and rehabilitation services. The rehabilitation program is particularly noted for its effectiveness, contributing to positive outcomes for many residents.
Dining & Activities
The facility provides various dining options and recreational activities, aiming to enhance the quality of life for residents. Families have reported that the activities team organizes a variety of engaging events, promoting social interaction and enjoyment among residents.
What Families Say
Feedback from families is varied. Many express gratitude for the care their loved ones have received, highlighting the professionalism and compassion of the staff. However, there are significant concerns raised by some families regarding the quality of care, particularly in relation to neglect and communication issues. These contrasting experiences indicate that while some families feel confident in the care provided, others have faced serious challenges.
Room for Improvement
There are notable concerns regarding the quality of care in certain instances, particularly related to communication and the attentiveness of staff. Families have reported experiences of neglect and inadequate responses to their concerns, suggesting a need for improvement in these areas.
Summary
Bronx Park Rehabilitation & Nursing Center presents a complex picture of care, with many families praising the compassionate and professional staff while others highlight serious concerns regarding neglect and communication. The facility’s commitment to rehabilitation and support services is evident, but potential residents and their families may want to consider both the positive and negative feedback when evaluating care options.
